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Unable to Delete messages in AOL-based Mail Account

Posted by Janice Canero-Conklin

From Apple knowledgebase article # 306881

Issue or symptom
You may not be able to delete an America Online (AOL) account-based message in Mail.

Products affected
Mail
Mac OS X 10.5 Leopard
AOL email account

Solution
In Mail, from the Mail menu choose Preferences.
Click the Accounts icon.
Select your AOL account on the left side if you have more than one account in the list.
Click the Mailbox Behaviors pane.
In the Trash section, deselect (uncheck) "Store deleted messages on the server".

According to Apple this document will be updated as more information becomes available.

http://docs.info.apple.com/article.html?artnum=306881

Posted: November 5, 2007 3:25 pm | 0 comments
Tags: AOL, Apple Mail, Mac Leopard OS, Mac Mail, Mac OS X

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Janice Canero-Conklin

Senior Computer Support Specialist

I am one of Technology's Sr Support Specialists. I am primarily responsible for supporting Staff/Faculty and General Access Macintosh computers on Campus. That includes creating, maintaining and troubleshooting the "images" that Technology depl...

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