Janice Canero-Conklin's Blog

February 2008

Time Machine Restore Not Visible

Mac OS X 10.5: Time Machine backups are not visible

http://docs.info.apple.com/article.html?artnum=306928

Issue or symptom
In the Mac OS X 10.5 Time Machine "time travel" window, past backups may not appear if your computer name includes certain characters.

Products affected
Mac OS X 10.5 Leopard
Time Machine
Solution
Check your computer name in Sharing preferences. Make sure the computer name only includes ASCII characters from following set and is not blank (no matter which Mac OS X language version you are using):

0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ

Posted: February 13, 2008 7:48 am | 0 comments
Tags: Mac Help, Mac OS X, Mac Troubleshooting, Time Machine

Time Machine Backup Will Not Restore When Upgrading to New Mac

Mac OS X 10.5: Time Machine backups are not visible

http://docs.info.apple.com/article.html?artnum=306928

Upgrading to a new Mac?
If you are upgrading from one Leopard-based Mac to a new Leopard-based Mac, and you wish to use Time Machine backups from the previous Mac, make sure the computer name of the new Mac (in Sharing preferences) is the same as your previous Mac's computer name was when its Time Machine backups were made. Afterwards, if the previous Mac is still on your network, give it a different computer name.

Posted: February 13, 2008 7:50 am | 0 comments
Tags: Mac Help, Mac Leopard OS, Mac OS X, Mac Troubleshooting, Time Machine

iTunes 7.6.1: Problems After Updating

MacFixIt has reported issues the iTunes 7.6.1

I have tested this update at home at here at Simmons on the General Access computers.
I have not run into any issues with sound, volume, playing music, videos or podcasts.

According to a recent MacFixIt posting:
"Users are experiencing a variety of significant issues after the update to iTunes 7.6.1 including inability to playback music and other media, repeated freezes and unexpected quits, lower or non-existent volume, stuttering playback, Apple TV issues and more."

Suggested fixes and downgrade to iTunes 7.5 instructions are included on the following web page:

http://www.macfixit.com/article.php?story=2008022510015322

Posted: February 26, 2008 9:12 am | 0 comments
Tags: iTunes, Mac OS X

Mac OS X Performance tip

Performance tip: Keep the Desktop clutter-free

From MacFixIt website:

Mac OS X's Desktop is the de facto location for downloaded files, and for many users, in-progress works that will either be organized later or deleted altogether. The desktop can also be gluttonous, however, becoming a catch-all for files that linger indefinitely.

Unfortunately -- aside from the effect of disarray it creates -- keeping dozens or hundreds of files on the Desktop can significantly degrade performance. Not necessarily because the system is sluggish with regard to rendering the icons on the desktop and storing them in memory persistently (which may be true in some cases), but more likely because keeping an excessive number of items on the Desktop can cause the windowserver process to generate reams of logfiles, which obviously draws resources away from other system tasks.

As such, keeping as few items as possible on the Desktop prove a surprisingly effective performance boon. Even creating a single folder on your Desktop and placing all current and future clutter inside, then logging out and back in can provide an immediately noticeable speed boost -- particularly for the Finder.

Link:
http://www.macfixit.com/article.php?story=2007051510154393

Suggestion:

Make 1 or 2 aliases on the you Desktop and put the files you need quick access to there.

Posted: February 26, 2008 9:46 am | 0 comments
Tags: Mac OS X, Mac Troubleshooting

MS Office 2008 & Math Type

If you use Math Type, read the link below before upgrading to Microsoft Office 2008

Math Type:
http://www.dessci.com/en/products/mathtype%5Fmac/office2008.htm

Excerpt from the link:
"Microsoft has omitted VBA (Visual Basic for Applications) support from Office 2008, claiming that it would cost too much to port this to the Intel Mac platform. Lack of VBA support is going to cause problems for many users, especially those that use Excel macros, MathType, and many other products that contain features implemented as VBA macros. MathType's toolbar and menu inside Word are no longer possible. Features such as equation numbering, formatting, etc. will not be available."

Initially I though that you could run both Office 2004 and Office 2008 at the same time, apparently not:

From a MacFixIt forum:
".. When you install Office 2008, you are given the option not to uninstall Office 2004, presumably so you can revert to Office 2004 if something important doesn't work right. Well, at least in my case when I installed Office 2008 it broke Math Type in Word 2004, and so far 2 reinstalls haven't been sufficient to restore it."

Posted: February 26, 2008 11:20 am | 0 comments
Tags: Mac Leopard OS, Mac OS X, Microsoft Office 2008, MS Office

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Janice Canero-Conklin

Senior Computer Support Specialist

I am one of Technology's Sr Support Specialists. I am primarily responsible for supporting Staff/Faculty and General Access Macintosh computers on Campus. That includes creating, maintaining and troubleshooting the "images" that Technology depl...

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