Click the link below to go to a knowledgebase article from Apple on
how (and why) to choose a good password.
http://docs.info.apple.com/article.html?artnum=106521
Posted: November 5, 2007 3:47 pm | 0 comments
Tags: Mac OS X, Password
From Apple knowledgebase article # 306881
Issue or symptom
You may not be able to delete an America Online (AOL) account-based message in Mail.
Products affected
Mail
Mac OS X 10.5 Leopard
AOL email account
Solution
In Mail, from the Mail menu choose Preferences.
Click the Accounts icon.
Select your AOL account on the left side if you have more than one account in the list.
Click the Mailbox Behaviors pane.
In the Trash section, deselect (uncheck) "Store deleted messages on the server".
According to Apple this document will be updated as more information becomes available.
http://docs.info.apple.com/article.html?artnum=306881
Posted: November 5, 2007 3:25 pm | 0 comments
Tags: AOL, Apple Mail, Mac Leopard OS, Mac Mail, Mac OS X
From Apple knowledgebase article # 306882
Mac OS X 10.5, Boot Camp: Windows Vista "Problem Reports and Solutions" indicates compatibility issues before Boot Camp drivers installation
Issue or symptom
Prior to the installation of Boot Camp drivers for Windows (from the Leopard Install DVD), Windows Vista may indicate that there are some compatibility issues: The following may be reported from "Problem Reports and Solutions > Information about other Problems."
"Problem caused by advanced Configuration and Power Interface"
"Download and install the driver for Apple Performance Counters"
"Windows Vista does not support Built–in iSight"
Click link below for more information:
http://docs.info.apple.com/article.html?artnum=306882
Posted: November 5, 2007 3:21 pm | 0 comments
Tags: Apple Boot Camp, Boot Camp, Mac Leopard OS, Windows Vista
Click the link below to go to Apple Knowledgebase article # 25392
for troubleshooting information and steps to follow to help diagnose Mac computer problems.
http://docs.info.apple.com/article.html?artnum=25392
Posted: November 5, 2007 3:08 pm | 0 comments
Tags: Mac Leopard OS, Mac OS X, Mac Troubleshooting
Excerpt from Apple Knowledge base article # 306580
Intel-based Mac: Startup issues after using unsupported version of Windows installer via Boot Camp
Issue or symptom
An Intel-based Mac may not be able to start up after attempting to install an unsupported version of Microsoft Windows XP via Boot Camp. In this situation, your Intel-based Mac may not be able to start from Mac OS X even if you hold the Option key during startup, and the hard disk may not be accessible in FireWire Target Disk Mode.
Products affected
Boot Camp
Intel-based Macs
Microsoft Windows XP with Service Pack 1 or earlier
Click link below for more information:
http://docs.info.apple.com/article.html?artnum=306580
Posted: November 5, 2007 3:05 pm | 0 comments
Tags: Apple Boot Camp, Boot Camp, Dual Boot, Mac Leopard OS
Click on the link below to check out Apple's knowledge base on installation options for Mac OS X Leopard.
http://docs.info.apple.com/article.html?artnum=306517
Posted: November 5, 2007 3:00 pm | 0 comments
Tags: Installation, Mac Help, Mac Leopard OS, Mac OS X
iCal, Mac OS X 10.5: Empty "Home" and "Work" calendars may appear after installing Leopard
Issue or symptom
If you don't immediately migrate your iCal data in Migration Assistant after installing Leopard, and you open and close Mail or the Calendar widget before opening iCal (even if you use Migration Assistant after opening Mail or the Calendar widget), empty "Home" and "Work" calendars may appear.
Click link below for more information:
http://docs.info.apple.com/article.html?artnum=306537
Posted: November 5, 2007 2:56 pm | 0 comments
Tags: Calendars, iCal, Mac Leopard OS, Mac OS X
From Apple knowledgebase article:
http://docs.info.apple.com/article.html?artnum=303137
Do Classic applications work with Mac OS X 10.5 or Intel-based Macs?
Classic applications do not work on Intel processor-based Macs or with Mac OS X 10.5.
Upgrade your Mac OS 9 applications to Mac OS X versions. Check with an application's manufacturer for more information.
Posted: November 5, 2007 2:46 pm | 0 comments
Tags: Classic Applications, Mac Help, Mac Leopard OS
Click the link below for Apple's Boot Camp 2.0, Mac OS X 10.5: Frequently asked questions:
http://docs.info.apple.com/article.html?artnum=306823
Posted: November 5, 2007 2:44 pm | 0 comments
Tags: Apple Boot Camp, Boot Camp, Dual Boot, Mac Leopard OS
Back to My Mac: Frequently asked questions (Mac OS X 10.5)
Find answers to common questions about Mac OS X 10.5 Leopard's Back to My Mac feature.
What is Back to My Mac? What do I need?
If you have two or more computers with Mac OS X 10.5 Leopard and a .Mac subscription, you can use Back to My Mac to connect from one computer to the other via the Internet. For more information about Back to my Mac, router requirements, and basic troubleshooting information, click the link below to Apple's knowledgebase article:
http://docs.info.apple.com/article.html?artnum=306852
Posted: November 5, 2007 2:41 pm | 0 comments
Tags: .Mac, Back to My Mac, Mac Leopard OS
I am one of Technology's Sr Support Specialists. I am primarily responsible for supporting Staff/Faculty and General Access Macintosh computers on Campus. That includes creating, maintaining and troubleshooting the "images" that Technology depl...
