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Information and Instructional Programming Librarian, Information and Research Services, Framingham Public Library, Framingham, MA

Title:  Information and Instructional Programming Librarian

Department:  Information and Research Services

Salary: $42,770-$54,367


The Framingham Public Library, a recognized leader in collaborative programming with a 53,000 sq. ft. Downtown Main Library and a new 17,000 sq. ft. branch library, located 20 miles west of Boston seeks a dynamic and energetic Information and Instructional Programming Librarian with the creativity, flexibility and enthusiasm for service to help the Library fulfill its mission as the premier community resource for free inquiry, creative enrichment, and lifelong learning.



Works under the direction of the Supervisor of Information and Research Services and Director of Libraries and/or the Assistant Director of Libraries.  Frequent contact with the public and other Library and Town of Framingham employees requires the exercise of tact, diplomacy and flexibility.



Provides positive, proactive public service.


Provides expert guidance, using print and electronic resources, to patrons, staff requesting information, thereby promoting increased use of library resources. 


Communicates Library services and policies to patrons where appropriate.


May have primary responsibility to troubleshoot and update both the public and Reference Staff PCs as needed.


Assists with the selection of reference materials and expenditures of reference budget for materials and services. 


Works with the Reference Supervisor and Assistant Supervisor to develop, plan, and execute adult instructional programming focused on technology and skill-building. Consults with the Supervisor of Community and Outreach Services/Adult Programming Committee to ensure complementary programming.


May update Library website.


Coordinates and develops the "Library of Things," a collection of non-book circulating items including electronic devices, toys and games, musical instruments, tools, etc.


Stays current with developing technology as related to reference services and public interest.


Troubleshoots library's technology equipment. Works with Technology Supervisor and Technology Key Users where appropriate.


Participates in Minuteman Library Network or other committees.


Assists in selection of library materials for adult users as part of the collection development system. Works with Supervisor of Collection Development where appropriate.

Updates, retrieves and interprets data in the library's systems. May generate custom reports to facilitate maintenance of library collections. Collaborates with Data Collection Team where appropriate.


Maintains the confidentiality of patron records per Mass. General Laws.


May provide tours and instructional sessions.

Prepares monthly reports and statistical reports for the Supervisor of Information and Research Services as needed. 


Participates in working groups as assigned, including but not limited to: eResources team, Collections, Data, Programs or Marketing teams.


May prepare and lead book discussions. May create displays.


Supervises special projects and performs other duties as assigned. 



  • Masters degree in Library Science
  • Minimum one year public service experience
  • Experience with databases and electronic library services, including work in reference
  • Strong organizational skills, strong public service skills
  • Familiarity with collection development, specialized reference subject areas, and/or electronic sources
  • Ability to work well under pressure
  • Computer skills
  • Tact, diplomacy, flexibility
  • Familiarity with Spanish or Portuguese desirable


Must be capable of operating miscellaneous tools and office equipment relative to this position which shall include, but may not be limited to: computers, copiers, fax machines, ipads, tablets or other technology as added to the Library. Ability to move around the facility, walking, sitting, bending, climbing, kneeling, carrying and stooping; Ability to use hand and finger motion with enough manual dexterity to use computers and handle library items; Lift up to 25 pounds, or greater with assistance; and perform other efforts as identified with normal library work. Communicate effectively with others, orally and in writing.

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