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Library Clerk, Cambridge Public Library, Cambridge, MA

Cambridge Public Library 

Library Clerk - Program and Events  

L422-720

15 hours per week including at least one evening per week and Saturdays as needed. Specific hours will be discussed with candidates. Hours are subject to change based on department and Library needs. Candidates are expected to have a flexible approach to schedules.

 

QUALIFICATIONS:  

High school diploma or high school equivalency required.  A bachelor's degree or coursework beyond the high school level is desirable. Previous library experience is strongly preferred. Room booking software experience preferred.

  • Excellent organizational, oral and written skills
  • Outstanding interpersonal and customer service skills
  • Ability to anticipate needs, organize work, set priorities, use time effectively, work independently, and meet deadlines
  • Punctuality, flexibility and dependability
  • Ability to foster teamwork and work well on a team
  • Ability to adapt plans in the moment to effectively adapt to the unexpected; remains calm in emergency situations
  • Ability to work on several tasks at the same time, keep track of many details and reliably follow through
  • Ability to identify, analyze and creatively solve problems in a constructive manner
  • Appreciation of and sincere desire to work in a diverse, urban setting
  • Ability to utilize a variety of technology and equipment such as computers, scanners, DVD players, sound systems, projection equipment and mobile devices
  • Knowledge of and comfort level with Microsoft Office Suite including Microsoft Outlook, Word, and Excel software. Familiar with LibCal or other room booking software. Able to schedule with online calendar
  • Ability to follow oral and/or written instructions quickly and thoroughly
  • Ability to proofread work with high degree of accuracy
  • Flexibility to meet staffing needs during vacation periods and in emergencies
  • Knowledge of basic library concepts
  • Excellent judgment    Tact    Empathy    Patience    Maturity    Sense of humor  

 

PHYSICAL DEMANDS Physically able to operate a variety of machinery and equipment including office equipment such as computers, scanners, AV equipment, and mobile devices; Must be able to pay close attention to details and concentrate on work; Time management ability to set priorities in order to meet assignment deadlines; Ability to sit and use computer workstation, including keyboard and visual display terminal, for extended periods of time; Sufficient clarity of speech and hearing or other communication capabilities which permits the employee to communicate effectively; Sufficient vision or other powers of observation which permits the employee to read computer screen and to scan a room; Sufficient manual dexterity which permits the employee to utilize a keyboard; Sufficient personal mobility and physical reflexes, which permits the employee to move around heavy items. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

WORK ENVIRONMENT: Works in assigned areas, including office areas, training rooms, various library locations, as necessary; Normal office exposure to noise, stress, and interruptions; Attends and participates in continuing educational programs designed to keep abreast of changes in profession.

 

DUTIES:

  • Serves as a contact for room and program requests; reserves library meeting and program spaces through booking software; assists in maintaining online events calendar
  • Responds to electronic and phone inquiries regarding programs and events in a timely manner
  • Provides tours and walk-throughs of meeting rooms and event spaces
  • Assists in maintaining program and event supply inventory; Organizes kitchen and storage
  • Assists in ensuring all programming and event details are complete, up to date and properly documented; communicates program schedules and changes appropriately
  • Works closely and cooperatively with library and city staff including the Friends, Trustees and Foundation members, as appropriate.
  • Supports the programming efforts of the branches, Youth Services and Adult Services
  • Supports internal staff events
  • Assists in Coordinating staff participation in city events, such as Danehy Family Day
  • Works cooperatively with IT to maintain audio visual equipment
  • May represent the Library at programs ensuring a positive experience for presenters and attendees, smooth operations and effectively handles any last-minute changes; may pick up, greet and introduce speakers
  • Delivers exceptional and engaging customer service to the public
  • Assists in supporting communications and public relations efforts, such an inputting events in local calendar listings, updating community contact lists, etc.
  • Any other duties required by the Manager for the good of the department and the library system

 

RATE: $18.82 per hour to $22.42 per hour in five steps

 

DEADLINE: November 16, 2017

 

APPLY TO:                

City of Cambridge

Personnel Department, Room 309

795 Massachusetts Avenue

Cambridge, MA 02139

Please send 2 copies each of cover letter & resume

Fax: 617-349-4312

employment@cambridgema.gov 

Pre-professional Positions