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Library Reference Assistant, MCPHS University, Boston, MA

For nearly 200 years, MCPHS University, formerly known as Massachusetts College of Pharmacy and Health Sciences, has been at the forefront of innovation in the healthcare world.  We take pride in our history, yet are motivated by a curiosity about the future.  That's why we are constantly updating our state-of-the-art labs, innovating our curriculums, and adding programs to coincide with the needs of an ever-changing healthcare landscape. 


Faculty and staff continue to bring their talents and skills to MCPHS University to contribute to our mission of guiding and supporting students toward successful and sustainable careers in healthcare.  Whatever position an employee holds, their efforts make an important impact on the overall quality of campus life. Employees are an integral part of a community that is proud of its heritage and the accomplishments that make MCPHS University a first-class educational institution.



The Library Reference Assistant provides support to staff the reference desk and assists patrons in locating and using print and electronic library resources. 

  • Troubleshoot basic computer problems and communicate with the Information Services Help Desk as needed
  • Communicate with patrons in-person and via chat, email, and telephone
  • Collect statistics relating to reference transactions and other library operations
  • Handle other special projects as assigned.
  • Work hours are typically scheduled between 10am-7pm, Monday-Friday, although some evenings and weekends may be required.

This is a temporary, part-time (up to 17 hours per week) position, and is not eligible for benefits.

Additional responsibilities may be assigned by the supervisor.




  • A bachelor's degree
  • Current enrollment in a library science program or an earned library assistant degree or certificate
  • Strong commitment to excellent customer service
  • Excellent interpersonal, communication and public relations skills
  • Ability to work independently and within a team environment
  • Ability to manage time effectively
  • General office experience and comfort with computers, MS Office and basic Internet skills
  • Interest in acquiring new skills in a rapidly changing environment


  • Experience working in a library or office environment
  • Knowledge of electronic and print library resources, library circulation systems and online library catalogs
  • Knowledge of health information, including medical terminology and medical reference sources

To apply, please visit Attach a cover letter and a resum.  No phone calls, please. Principals only. No relocation available. Finalist candidate(s) for this position will be subject to a pre-employment background check as a condition of employment. MCPHS University is an equal opportunity employer. Applicants who would enrich the University's diversity are welcome to apply.

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