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Technology Assistant, Wellesley Free Library, Wellesley, MA

 

The Town of Wellesley is currently seeking a Technology Assistant to join the innovative team at the Wellesley Free Library (WFL).

 

The Technology Assistant assists in troubleshooting and maintenance of the Library's computer network, providing hardware and software support and training to all WFL Departments. The position is part of the library's IT department, supervised by the IT Director.

 

The position requires a Bachelor's Degree in Information Technology or related field or an Associate's Degree in Information Technology and two years' experience in a technical field or any combination of education and experience necessary to perform the work. A demonstrated understanding of current Microsoft and Apple operating systems and software applications is expected.

 

The desire to learn new technologies and to be fearless and flexible while taking on cutting-edge projects in a fun environment are essential. 

 

Experience working with a diverse group of individuals with varying computer skill levels, ability to interact tactfully and appropriately with library patrons and staff, excellent and effective customer service, troubleshooting, oral and written communication skills are also required.

 

Experience with software commonly used in libraries such as filtering software, print control and PC reservation software are a plus.

 

The hourly rate of pay is $23.19 and the position is not benefit-eligible.

 

Please submit cover letter and resume in MS Word or PDF format to hr@wellesleyma.gov or send by mail to the Human Resources Department, 525 Washington Street, Wellesley, MA  02482 by January 18, 2018.  AA/EOE

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