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Access Services Resource Sharing Specialist, Harvard Library, Harvard University, Cambridge, MA

Temporary Access Services Resource Sharing Specialist (90 days), Harvard University / Harvard Library

Title: Temporary Access Services Resource Sharing Specialist

Schedule/Hours: Monday - Friday 9 am to 5 pm (35 hrs/wk), 90 days from date of hire

Pay rate: $15/hr

  • Process resource sharing requests placed by Harvard patrons to be loaned or scanned from lending libraries.
  • Explains resource sharing policies to patrons.
  • Uses various electronic or manual methods to verify citations and locate difficult items.
  • Interprets resource sharing borrowing policies and procedures.
  • Backs-up lending workflows as needed.
  • Backs-up processing of materials for Harvard patrons as needed.
  • Serves as resource sharing borrowing customer service contact, including telephone communication and all other forms of correspondence.
  • Creates, updates, and maintains borrowing requests in resource sharing software (ILLiad).
  • Creates and updates library records in the circulation subsystem (currently Aleph). Charges and renews materials in Aleph.

 

Qualifications

  • High School degree required.
  • Understanding of resource sharing practices and procedures.
  • Ability to read and interpret documents and bibliographic data.
  • Ability to write routine correspondence.
  • Computer literacy and keyboarding proficiency required.
  • Working knowledge of Windows environment required.
  • Working knowledge of HOLLIS, OCLC, online catalogs, bibliographic databases and resource sharing software and associated tools.

 

Full/Part Time

Full Time

 

How to Apply

To apply, send cover letter and resume to jclarke@fas.harvard.edu.

Pre-professional Positions