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Community Engagement Program Liaison, Boston Children's Museum, Boston, MA

Summary: The Community Engagement Program Liaison is a key member of the Community Engagement Team working directly with the Senior Manager Community Engagement and is responsible for developing and implementing programs that take place inside and outside of the Museum and support Museum priorities. This position engages with community-based organizations working with families with young children to develop programming at BCM and in community settings that is responsive to and inclusive of the diverse needs and interests of underrepresented visitor constituencies. This position collaborates with designated departments as assigned, serving as a resource and collaborator to inform the development of inclusive and responsive exhibits and programs that support families and reflect the cultures and communities of Boston and Greater Boston. 

The Community Engagement Team is the core staff supporting the Museum's community engagement work with the city of Boston, along with targeted communities throughout Massachusetts. The Community Engagement Team focuses on reaching children and families in communities in greatest need of assistance and facilitates access to the Museum's resources including visiting the Museum. The Community Engagement Teams participates in programs developed collaboratively with the Museum and community-based organizations to benefit such families. The Community Engagement Team serves as external representatives of the Museum, and brings the voices representing community interests, needs and priorities to the Museum to inform its program planning and development.

Essential Job Functions:

  • In collaboration with the Senior Manager Community Engagement, identify annual Museum goals that require Community Engagement Program Liaison support and outlines a plan of work with prioritized activities and deliverables.
  • Serves as the lead community engagement liaison working with select community based organizations, to engage families living in the neighborhoods of Boston, increase the numbers of visitors from neighborhoods currently underrepresented, and provide access to underserved populations.
  • Maintains active two-way collaboration with select community organizations to co-develop programs and activities that support parent engagement, school readiness and family literacy skills.
  • Assists the Senior Manager Community Engagement in the selection, development and implementation of the Parent Ambassadors Program as key strategic partners supporting annual Museum goals.
  • Serves as the lead community engagement liaison working across functions on exhibit and program development to assist in defining and integrating community engagement work along with a cultural competence framework into all exhibits and programs that promotes a welcoming and culturally responsive atmosphere for the Museum's diverse visitors and constituencies.
  • Identifies and attends outside meetings, fairs, festivals, etc. to expand the Museum's reach in the school readiness community and represents the Museum's community engagement work more broadly.
  • Supervises a Community Engagement Specialist who acts as exhibit mentor for assigned exhibits and related programming as assigned.
  • Assists in the development of high quality materials (communication, education, and training) for community engagement efforts.
  • Participates in the evaluation of community engagement programs and activities.
  • Attends internal and external meetings at manager's recommendation.
  • Participates on internal and external committees with manager's approval.
  • Attends supervision and team meetings as required. 



  • BA/BS with a minimum of 2 years of experience working in education, social work, family studies or a related field.
  • Demonstrated knowledge and understanding of informal education and family learning in a setting such as a children's museum is desirable
  • Fluency in another language (Spanish, Haitian Creole, Care Verdean Creole, Chinese, Vietnamese) strongly preferred
  • Experience working with diverse populations of parents, children and families in a variety of settings
  • Experience building relationships with community-based organizations especially those working with underserved neighborhoods of Boston
  • Experience training staff
  • Experience working both in a team setting and as an individual contributor
  • Excellent written and oral communication skills. Comfortable presenting to large groups.
  • Excellent interpersonal skills and the ability work effectively with multicultural, intergenerational audiences, in an energetic, friendly, outgoing, and professional manner.
  • Proficient in the use of Microsoft Office including; Word, Power Point, Excel and Outlook.
  • Social media skills a plus.
  • Travel within the city is required. 

Other Factors

  • Schedule: Monday through Thursday 9-5 and Friday 1-9
  • Museum business casual dress code required
  • Occasional school vacation and holiday hours required 

Physical Requirements: While performing the duties of this position the Community Engagement Program Liaison is required to talk, hear, sit, stand and walk. Lots of walking and/or standing are required. The Community Engagement Program Liaison may be required to occasionally lift and carry materials of up to 25 lbs.

To Apply: Please submit resume and cover letter to More information about the museum can be found at 

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