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ERMS Application Engineer, MITRE, Bedford, MA

ERMS Application Engineer


Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges--and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day--working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE--and make a difference with us.


The ERMS Application Engineer will play a key cross-functional leadership role in defining product and business requirements and coordinating the activities required to deliver Electronic Records Management System services. He or she will own the current ERMS knowledge system within the company's technology infrastructure and be a high-level participant in all projects related to ERMS including the planning and implementation of the next generation ERMS. These projects are highly technical in nature; understanding the software development process and development lifecycles will be critical to achieving success in this position. The person in this position will work closely with several domain experts and operational teams (including, for example, Information Architecture, Content Management, Information Retrieval and Delivery, and Application Development). Additional aspects of this position include:

  • Lead the effort to replace the current Oracle-based ERMS with a next-generation ERMS
  • Engage with end users and business process leaders to understand inefficiencies and make technical recommendations
  • Assist in facilitating project stakeholder meetings
  • Interpret data and analyze results using statistical techniques
  • Assess needs, determine course of action
  • Work with systems across the information lifecycle
  • Investigate and resolve technical matters as solutions are implemented 

Required Qualifications:

  • Electronic Records Management technical administration
  • Experience in gathering business and functional requirements
  • Understanding of Records Management regulations, policy, and guidance particularly how it pertains to Electronic Records management
  • Experience with technical vendor analysis
  • ETL (Extract Transfer Load)
  • Ability to interpret business processes from an information system perspective
  • Ability to interpret high-level business needs and work with engineers to deliver solutions
  • Project Management skills
  • Strong analytical skills
  • Effectively lead and collaborate within various business functions
  • Information lifecycle management experience
  • Strong presentation and communication skills
  • Experience with ERMS supporting systems such as analytic and reporting tools and data ingest and extraction


Desired Experience:

  • Oracle Universal Records Management System experience (11g)
  • Oracle database administration
  • Integration of systems across platforms
  • Batch loading
  • Working knowledge of Microsoft SharePoint, WordPress, and Drupal
  • Oracle APEX reporting
  • Database administration
  • Server-side scripting
  • Open source software experience
  • Alfresco experience

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