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Knowledge Operations Coordinator, Global Oil & Gas Practice, McKinsey & Company, Waltham, MA

Knowledge Operations Coordinator - Global Oil & Gas Practice

 

Who you'll work with:

You will be report directly to the Global Knowledge Manager and the Global Head of Knowledge (Senior Partner); both are based in Amsterdam and proven leaders and developers of global team members. You will be based in one of our Knowledge Centers (Louvain-la-Neuve, Waltham, MA, USA; Wroclaw, Poland). You will become a core part of the Oil & Gas Practice team supporting global knowledge committee, and collaborating closely with our Senior Practice manager on effective knowledge as well as our Reach & Relevance manager on bringing the best of our knowledge to external audiences. 

The global Oil & Gas Practice serves the leading institutions in the global Oil and Gas industry; we serve clients in all aspects of the industry, from upstream activities such as exploration, drilling production and services, through transportation, refining, commercial and retail marketing. The Practice is concentrated in several hubs (London, Houston, Calgary, Amsterdam, Middle East, Southeast Asia), but has maintains close ties to dozens more in support of the global scope of our clients' operations.  We offer clients a unique combination of strategic, operational, and organizational advisory services, and we work closely with our clients to ensure the growth of their long-term internal capabilities.

 

Qualifications:

  • Academic credentials including strong undergraduate degree and demonstrable intellectual curiosity through professional progression or training
  • Familiarity with the energy sector or Oil & Gas industry a bonus
  • Outstanding written and oral English communication skills required
  • Advanced Excel and MS office skills is essential
  • Demonstrated record of impact with at least three years of professional experience, likely in professional services, academia, or external relations
  • Proven problem-solving skills - highly analytical, accustomed to working on complex, sensitive, time-critical issues, quickly getting up to speed on unfamiliar topics
  • Strong personal presence and credibility; able to work across all levels of seniority in a cross-cultural environment
  • Highly collaborative attitude and aptitude for working as part of a global team
  • Self-motivated, with an appetite for working entrepreneurially and a track record as self-starter
  • Highly collaborative attitude and aptitude for working as part of a global team

 

What you'll do: You will work with our Oil & Gas knowledge leaders to ensure world-class knowledge development and global client impact. 

You will work directly with the global knowledge committee (comprised of service line leadership and global leadership) to support knowledge strategy and our priority knowledge agenda.  You will focus on supporting our global standards in knowledge operations (documentation, codification, and dissemination) that will evolve over time.  There will be opportunity to drive impact in various facets of Practice knowledge, such as operationalizing or innovating new knowledge capture or dissemination approaches.

You will be also a steward of our knowledge resources to ensure consistent delivery to client service teams across the firm. You will support the quality and relevancy of our knowledge base and play a key role in updating materials on an ongoing basis with our service line leadership, experts and research team. There is room for growth and progression into a "first alert" responsibility for practice knowledge and proposal support.  Finally, you'll be a peer counselor to partners, service line leaders, global practice managers, and related operations peers. 

In knowledge building and dissemination, you will support the knowledge manager in driving our priority knowledge agenda, as a facilitator and project manager; you'll also support our external articles development. You'll also have the opportunity to develop and effectively work with a strong network across many units and functions within the firm for best practice exchange and collaboration, and be aware of internal communication channels that are most effective for sharing our work.

Finally, you will run knowledge management processes, for example ensuring regular dialogues; supporting the delivery of quarterly reports and statistics on our knowledge progress, as well as occasional materials appropriate for internal practice meetings.

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