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Adult Services Librarian & Technology Specialist, Kingston Community Library, Kingston, NH

Job Title: Adult Services and Technology Specialist  

Duties and Responsibilities: 
Provides adult services. Provides technology support and training to the community via individual support and classes. Oversight of technical software and hardware, technology planning, website development, and maintenance. Manages ILS software and reports. Workflow and procedure development. Provides assistance, training and mentoring to the staff in oversight of circulation, cataloging, classification and maintenance of the library collection. Creates marketing materials, catalogs, and develops programming. Develops new programming and introduces new technology. Stays up-to-date on the latest technology trends. Utilize social media for outreach and to inform library users. Maintains log of computer network changes. 

 

Job Requirements:‪

  • 2 years minimum experience providing ‪technical support
  • Library program development, marketing and hosting
  • Office suite; Word, Excel, Powerpoint & Outlook
  • Outlook & Outlook Express email configuration,
  • In depth knowledge of Windows OS
  • ‪PC imaging and configuration
  • Savvy with search engine techniques
  • Experience with Mac and ILS is preferred, but not required
  • Website design and development
  • Library circulation software support
  • Procedure development and writing
  • Grant writing
  • TCP/IP, Routers, WAPs, Wireless, and other networking devices
  • Spyware / adware removal tools / antivirus programs

 

Job Duties:

  • Apply skills described above to resolve clients' issues
  • Troubleshoot software, hardware, network issues & peripherals
  • Provide reference and reader's advisory service to phone-in, walk-in and web-based reference patrons as well as assist with general desk duties.
  • Troubleshoot technology problems for staff and public including issues with the Internet, social media, smartphones, tablets, eReaders, computer applications and library system software.
  • Perform collection development activities as assigned.
  • Attend professional workshops, continuing education courses, and regional and network seminars and meetings.
  • Represent the library to community groups as assigned.
  • Evaluate and prioritize the needs of the library's adult services on a regular basis 
  • Removal of viruses/malware
  • Software upgrades and installation
  • PC Imaging and configuration
  • Helping end users understand software
  • Call clients' vendors for warranty and troubleshooting issues


Accountability: Reports to the Library Director. Works collaboratively with the Library Director, Circulation Assistants, Youth Services Librarian and Youth Services Assistant.


Experience: MLS or MLIS degree from an ALA-accredited program OR A bachelor's degree in a related field AND two (2) years of any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Will consider applicants who are in their final semester of their Masters in Library Science program from an accredited institution.Previous library experience desirable.  Knowledge of MS Office suite required and graphic arts experience is desirable. Experience helping staff and the public with technology questions and training. Wide knowledge of computer software, hardware, internet, and mobile devices required. Knowledge of WYSIWYG web authoring software preferred. Knowledge of Deep Freeze, firewalls and security software preferred.


Salary: Full time salaried.  
Benefits: Medical, Dental
Schedule: 40 hours per week; be available to work evenings and Saturday hours.
Deadline: Open until filled. 


To Apply: Submit resumé, cover letter and the contact information of three references as .PDF files via email at Director@kingston-library.org

Kingston Community Library is an EEOC employer.                                                                        (app. 12/18)

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