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Reference and Community Services Librarian, Billerica Public Library, Billerica, MA

 The Town of Billerica seeks a full-time Reference and Community Services Librarian.


The Reference and Community Services Librarian builds and maintains strong partnerships with and provides programs and services for individuals, community groups/organizations, and local businesses in Billerica to fully integrate the library into the community.  As a member of the Reference Department, the Reference and Community Services Librarian also provides exemplary public service while staffing the reference desk during regularly scheduled shifts.



  • Delivers exemplary public service, answers reference questions at all levels of complexity, and enables access to library materials in all available formats while covering the reference desk
  • Provides expert guidance to patrons requesting information or on-the-spot assistance with technology (e.g. printing, scanning, e-readers, email, Microsoft Office, etc.)
  • Collaborates with community groups/organizations in Billerica to fully integrate the library into the community
  • Maintains homebound delivery services for Billerica residents unable to visit the library on their own
  • Delivers programming to the Council on Aging and off-site residential locations, including the Billerica Housing Authority and assisted living facilities in town
  • Represents the library at community events and gatherings
  • Supports efforts to increase awareness and usage of the library through the development of print and electronic marketing content
  • In collaboration with the Council on Aging, manages and oversees Senior Tax Volunteers working in the library
  • Responsible for collection development in assigned areas
  • Attends workshops, trainings, and conferences, and participates in professional development activities
  • Performs other duties as assigned



A Master's Degree in Library Science in a program accredited by the American Library Association.  Recent graduates encouraged to apply.  Minimum of one to two years' experience in library work preferred.



Starting at $888.93 per week following in 9 steps with full benefits package.


Closing Date

Open until filled


How to Apply

Please send cover letter, resume and three references (PDF format preferred if submitting electronically) to:


Joe St. Germain, Assistant Director

Billerica Public Library

15 Concord Road

Billerica, MA 01821



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