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Supervisor of Youth Services, Portsmouth Public Library, Portsmouth, NH

LIBRARIAN II: Supervisor of Youth Services                                                           

Classification: Grade 13A

Salary Scale: $51,125-$65,486

Full Time: 37.5 hours/week


Nature of Work

The purposes of this position are to dynamically lead the Youth Services department in providing and administering a rich and diverse range of services for children and teens; to create a welcoming, warm, respectful and inspirational environment in which library patrons and staff learn, grow and thrive; and to facilitate and participate in collaborative decision making both within the department and with other library staff and administrators.

This includes supervising department personnel and functions, acquiring and maintaining diverse, up-to-date, top notch collections; using and training others to use information technology to access information and cultural materials which fulfill customer needs; providing suitable places for patrons to partake in intellectual, communal and playful activities; and working cooperatively with City departments, businesses, academic and cultural organizations and schools to meet the specific needs of the City's diverse populations. 

This position also involves conducting an ongoing "environmental scan" seeking out opportunities for new and/or improved library services, materials, programs, displays, furniture, space usage, community partnerships, and other forms of innovation.

Performance is subject to review according to the City's personnel plan through observation, reports and the results achieved.


Examples of Essential Job Function

1. Plans, coordinates and administers the operations of all services for children and teens by developing and implementing approved department procedures, maintaining records and statistics, assisting in annual budget preparation and interviewing staff candidates.

2. Keeps library collections for children and teens current and effective by strategically selecting materials in multiple formats and weeding the collection continuously.  Selection is accomplished through evaluating materials, reading reviews, and drawing upon knowledge of children's and teen's literature and youth development. Weeding involves evaluating the physical condition and usefulness of all materials in the collection.

3. Provides reference assistance for children and teen level inquiries.  Aids customers in locating desired materials by providing readers advisory services, teaching the use of library reference sources and the online catalog, searching reference materials to answer a wide variety of questions and by conducting sophisticated information searches using print resources and electronic databases. Prepares bibliographies for the library, schools and other organizations.

4. Develops, implements and supervises a diverse range of programs and services for children and teens, including providing book talks, leading story hours, creating displays, visiting area schools and community groups to discuss library programs, conducting library tours, planning and leading the implementation of all summer reading programs for children and teens, and much more.

5. Works with colleagues to publicize and promote Youth, Teen and All Ages library programs and services in the community.

6. Oversees Youth Services web pages and communications, and the department's contribution to the library's creative, collaborative social media presence.

7. Provides supervision to department staff by making job assignments and evaluating work performed, and by orienting and training new employees on library and department procedures.

8. Helps develop, interpret and implement library policies, rules and procedures and assists in their evaluation for effectiveness, efficiency and contribution to customer service.

 9. Prepares statistical reports, customer surveys and management reports.

10. Monitors the behavior and conduct of library patrons.


Examples of Other Job Functions

1. May teach computer classes and provide other forms of technology instruction.

2. May assist with grant writing and fulfillment.

3. May participate on and/or chair library committees.

4. May assist with library exhibits.

5. May contribute to library electronic and print publications.

6. May oversee Youth Services participation in large scale, library-wide programs.

7. Performs such other duties and responsibilities as may be assigned.


Environment, Working Conditions, Mental and Physical Effort 

Works in office, library and/or school environments which are subject to uncomfortably warm or cool temperatures.  Continuous intellectual effort is required to maintain a current knowledge of library resources, intellectual development, literature and information resources.  The work requires lifting print and other materials, office equipment and supplies weighing up to 40 pounds and being able to carry a reasonable quantity of materials from places where they are stored to places where they may be used.


Required Knowledge, Skills and Capabilities

An incumbent in this position consistently demonstrates a(n)...

1. Thorough understanding of theories of infant, child and adolescent learning and development and their implications for library service.

2. Advanced knowledge of the principles and practices of professional library administration and services to children, teens an caregivers; thorough knowledge of the reading abilities, interests and needs of children of different ages; thorough knowledge of children's literature and developments in the children's and young adult's library field; thorough knowledge of children's collections, long and near term planning, children's and young adult's program development, the administration of library operations, contemporary supervisory and personnel practices and the use of information technology in children's services. 

3. Strong ability to supervise personnel and work in a high-energy, team-oriented environment. This includes effective delegation of responsibilities to appropriate staff.

4. Excellent personal example of providing a high level of service to customers. Proven ability to work effectively with children, teens, parents, teachers and other caregivers.

5.  Ability to develop, implement and present programs for children and teens. Creative abilities in such areas as storytelling, art and dramatics.

6. Expertise in locating and providing assistance using relevant print, media and other materials to meet the intellectual, educational, cultural and entertainment needs of children, teens, parents, teachers, caregivers and the public.

7. Expertise using Microsoft Office applications and conducting online research using free and subscription-based services.

8. Proven ability to establish and maintain effective working relationships with customers, co-workers, employees in other municipal Departments and City officials. This includes excellent verbal and written communication skills, excellent listening skills, and the ability to make clear presentations, reports, and give clear instructions.

9. Commitment to ongoing professional development and the necessary judgment and public relations skills to deal with people effectively and appropriately.



Minimum Required Qualifications

Candidates must possess a master's Degree in Library Science and two or more years of related professional library experience; OR an equivalent combination of education and relevant library experience which demonstrates possession of the required knowledge, skills, and abilities.  He/she must have supervisory experience.  He/she must have proficiency and experience with office productivity software and a demonstrated ability and interest in using computers, the Internet, mobile and emerging technologies as it relates to resources and services for children and teens.


(The above descriptions are illustrative.  They are intended as guides for personnel actions and are not complete itemizations of all facets of any job.)


APPLY TO:    Click Here to apply by email or Click Here to download an application form

          City of Portsmouth

          Human Resources Office                    Human Resources Director:

          1 Junkins Ave.                                     Dianna Fogarty

          Portsmouth, NH  03801                      (603) 610-7270


The City of Portsmouth is an Equal Opportunity Employer. 


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