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Technology Services Librarian, Westfield Athenaeum, Westfield, MA


This position is under the general supervision of the Head of Reference.  The librarian will be responsible for providing excellent customer service at Reference Desk and other service points and providing technology education for staff and public. This will include:

  • Managing the library-wide technology support and services including:
    • Maintenance of all public and staff computers
    • Maintenance of networks and local servers
    • Troubleshooting desktop hardware and software issues
    • Training in digital lending
    • Ensuring network security
    • Administering wireless connections
    • Serving as C/W MARS Coordinator and local systems coordinator for ILS (Evergreen)
    • Providing innovative technology support including training to staff and patrons and maintenance of website and other social media.
  • Ensure secure, current and reliable technical support to sustain and enhance the overall services of the Athenaeum.  



  • MLS preferred, but not required. 
  • Experience with all aspects of library operations, policies, and services. 
  • Well versed in Integrated Library Systems, especially Evergreen.  Proficient with Overdrive and digital lending. 
  • Excellent customer service skills, ability to respond diplomatically to challenging interpersonal situations.
  • Comfort with all aspects of teaching, individually and in group settings. 
  • Expertise in the Windows operating system, knowledge of web-based technologies and open source software. 
  • Extensive knowledge of PC hardware, software applications, PC operating and client-server systems, LANs, internet and computer security, Microsoft Office Products.


Salary: $34,000-36,000 starting salary with benefits. 


Hours: 37.5 hours per week.  One night and Saturday rotation required.


To Apply: Send resume and cover letter to or Kristen Hall, Administrative Assistant, Westfield Athenaeum, 6 Elm Street, Westfield, MA 01085.  Resumes received by March 22nd will be given first priority, but the position is open until filled.  


The Westfield Athenaeum does not discriminate in employment on the basis of race, color, religious creed, national origin, ancestry, sex, gender identity, age, criminal record (inquiries only), handicap (disability), mental illness, retaliation, sexual harassment, sexual orientation, genetics, active military, or other non-merit factor.

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