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Circulation Services Manager, Worcester Public Library, Worcester, MA

The Worcester Public Library seeks candidates for the position of Circulation Services Manager. Under the general direction of the Head Librarian, this position oversees all aspects of the Circulation Services Division. The Circulation Services Manager is responsible for all activities and functions dealing with the circulation for materials and related services; including, developing and implementing policies and procedures related to circulation, patron registration, record keeping and revenue collections, & training throughout the library system. 


Qualified applicants will have demonstrated the following:

  • Knowledge of the principals and practices of effective library management
  • Knowledge and skill in effective employee supervision and management
  • Strong leadership abilities
  • Excellent problem-solving, time management, and public speaking skills
  • Knowledge and experience working with computer software applications & online databases and proficiency in current and emerging technologies
  • Flexibility in prioritizing projects
  • A willingness to mentor, train, and inspire staff
  • Excellent written and verbal communication skills
  • Excellent interpersonal and customer service skills
  • Experience working with diverse populations in an urban community.


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Salary Range: $54,474.43 - $71,234.18 annually.  This position is full-time.


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