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Head of Reference and Information Resources, State Library of Massachusetts, Boston, MA

The State Library of Massachusetts seeks an innovative and collaborative Head of Reference and Information Services to provide leadership and strategic direction for the Reference and information Services Department. Oversee the planning, developing and implementing the departmental goals; manage day to day operation and staff supervision; coordinate outreach initiatives; manage print and digital collections; and lead library-wide projects. Collaborate and partner with area institutions. Participate in the Library management team. The Head of Reference and Information Resources reports to the State Librarian.


Required Experience and Education

  • An ALA-accredited library master's degree
  • At least five years of supervisory/administrative experience
  • Demonstrated understanding of current trends and issues in providing high-quality library resources and services
  • Strong interpersonal skills as well, especially in personnel management
  • Excellent oral and written communication skills.

Preferred Experience and Education

  • Knowledge of reference resources in law, government documents, and legislative research.



  • Provide leadership and strategic management of the library's reference and information services department.  
  • Engage staff in collaborative planning and delivery of user-centered services and outreach efforts.
  • Coordinate the creation, maintenance and management of print, digital and born digital collections.
  • Participate in a team based environment as required to facilitate improving, evaluating, and promoting overall resources and service initiatives; work creatively, collaboratively and effectively to promote a team based environment and manage multiple tasks concurrently.
  • Develop metrics for successes and analyze trends to continually evaluate services and their impact.
  • Formulate, revise, and implement policies, best practices, and procedures necessary to support a wide variety of information delivery services.
  • Assist in the identification and writing of grant proposals to fund new library initiatives.
  • Work collaboratively with the Library Management Team to implement policies and initiatives; set priorities; and project management.
  • Perform other related duties as assigned or required to meet library goals and objectives.


This position is a full time position with benefits.

Salary Range is: $63,093 to $74,392


To Apply

Please send your resume and cover letter to:


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