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Program Support Assistant II (Reference Librarian, Children's Department), Needham Free Public Library, Needham, MA

The Town of Needham is seeking an enthusiastic individual to fill the position of Program Support Assistant II.  

Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Answer questions regarding collection, the library catalog, databases, readers' advisory services, and other patron inquiries
  • Provide support at the children's reference desk; assisting visitors with their informational needs


To be considered for the position, applicants must have at least:

  • Master's Degree in Library Science (MLS), or currently enrolled in an MLS program
  • Capacity to interact effectively and tactfully with the general public
  • Familiarity with automated library systems
  • Ability to perform detailed work accurately and efficiently
  • Capability to adapt to new technologies as required
  • In depth knowledge of trouble shooting computers and printers
  • Capacity to interact effectively and tactfully with the general public, especially children and their caretakers

Work Schedule:

Every Wednesday 9 AM -1 PM

Saturdays 1 PM - 5 PM

How to Apply:                                                                                                                                                                                               

Please forward your cover letter, resume, and Town of Needham Employment Application ( in any of the following ways:


Fax:    781-455-0165

Mail:    Human Resources Department, 1471 Highland Avenue, Needham, MA  02492

Applications will be accepted until 5 PM on Monday, May 20, 2019.

The Town of Needham is an Affirmative Action/Equal Opportunity Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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