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Public Services Late Night Coordinator, Brandeis University, Waltham, MA

The Brandeis University Library is seeking applicants for the Public Services Late Night Coordinator position. At Brandeis University, our mission and history are rooted in the pursuit of social justice, thus we aim to include this value in all that we do. We are seeking candidates with a variety of social identities, including those who have been underrepresented in higher education, who possess skills that spark innovation and who are committed to building, engaging with, and sustaining a pluralistic, unified, and just campus community.


Position Purpose:
Under the direction of the Director of Public Services, participates in the provision of high quality, user-focused experiences to library users at Brandeis. Coordinates daily operations of front-line library services, including borrowing transactions, information assistance, stacks maintenance, equipment use, data collection, building operations, and student employee oversight. Oversees the Information & Borrowing Desk and building operations during late night and weekend hours. Assists with oversight of the library's physical collections, including lost and missing books, collection inventory, and special projects.


Hours: Academic Year (37 weeks) Late-August - Mid-May, Sunday - Thursday 6pm-2am.

 
Essential Functions:

  • Supervises services and operations at the Information & Borrowing desk and in the Commons that result in successful patron-focused experiences.
  • Communicates and enforces policies, participates in data collection and reporting, and maintains routine oversight of building operations and safety protocols to ensure the library maintains a safe and welcoming environment for users.
  • Answers user questions via phone and email.
  • Works collaboratively to develop improvements to policies and procedures resulting in better user experience.
  • Manages building access and security during late night and weekends hours.
  • Provides guidance on stacks maintenance and assists with planning, executing, and evaluating stacks maintenance projects.


Position Requirements:

  •     Bachelor's degree required
  • Previous library or customer-service work experience
  • Familiarity with automated library system or similar system; proficiency with computing and productivity software (word processing, spreadsheets etc.);
  • Excellent organizational and interpersonal communication skills
  • Willingness to work a flexible schedule; late evenings, weekends and some holidays required; hours subject to change during breaks
  • Ability to work independently with a minimum of supervision
  • Willingness to work as part of a team
  • Background in an academic library environment or librarianship preferred but not required


How To Apply:

Submit cover letter and resume as a single document at http://www.brandeis.edu/humanresources/jobs/external.html.  Elect option for "New Applicant". Sort the job listing by clicking the Job ID column heading. Locate the desired job listing. Click the job title and then Apply Now.

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