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Part-Time Circulation Assistant, Northborough Free Library, Northborough, MA

Are you a welcoming and friendly customer-service champion who loves serving the needs of library patrons at a busy service desk? This may be the job for you! We are seeking a part-time Circulation Assistant to assist patrons with library transactions, greet customers and provide administrative support at the check-out desk. Essential functions including answering incoming calls, responding to public inquiries, providing basic directional reference and readers advisory services, assisting with interlibrary loan materials, handling fines and fees, processing and mailing out overdue notices and performing other clerical duties, as assigned.


Hours: This position is 19-hours per week, including rotating Fridays and Saturdays (2 - 3 Saturdays per month), at least one evening per week (Tuesday evenings; Thursday evenings are also a possibility starting in the Fall) and daytime hours to be determined.


Qualifications: Requires a high school diploma, with two or more years of clerical, customer service or library experience. Two years of college is preferred, or any equivalent combination of education and experience. Must be knowledgeable about general office procedures and equipment. Requires basic computer skills and familiarity with MS Office suite. Outstanding customer service skills and a friendly, welcoming attitude are a must. In addition to general knowledge of library operations and functions,
a knowledge of popular books and multimedia, including eBooks and other electronic resources is preferred.


Wage: $19.44 - $25.27/hour. This is a non-benefited position.


Closing date:  Initial review of applications will begin on June 28, 2019 and the position will remain open until filled.


A complete job description is located at www.northboroughlibrary.org/aboutemployment.asp. Interested candidates should send a cover letter, resume and the names of 3 references to: Kate Whitman, Northborough Free Library, 34 Main Street, Northborough, MA 01532, or to kwhitman@town.northborough.ma.us.

The Town of Northborough is an Affirmative Action/Equal Opportunity Employer.

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