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Information Governance Assistant, Ropes & Gray, Boston, MA

About Ropes & Gray
Ropes & Gray LLP is a preeminent global law firm focused on providing the highest-quality advice on our clients' critical legal and business issues. Our global team of 2,500 talented professionals regularly helps clients meet high-stakes challenges, solve complex problems and achieve key goals.  These colleagues work together across a global office network that includes offices in Boston, Chicago, Hong Kong, London, New York, San Francisco, Seoul, Shanghai, Silicon Valley, Tokyo and Washington, D.C.

JOB SUMMARY:
As a valued member of the Information Governance (IG) team, you will join a highly skilled and motivated team of IG professionals. We are looking for someone to assist in the operation of a centralized system of maintenance for the firm's client files: organize, collect, and file all incoming related work; retrieve and distribute files upon request; update the Records Management database (IRM); scan documents as required; assist with special departmental assignments as needed.


DAY IN THE LIFE OF AN INFORMATION GOVERNANCE ASSISTANT:

  • Enter information into Records Management database (IRM)
  • Properly file and account for all records following specific department/firm procedures; edit existing records as required
  • Prepare new files
  • Transfer inactive files to the warehouse
  • Prepare boxes for offsite storage; retrieve boxes as required
  • Research information on file history, activity, etc.
  • Work on our team as a customer service representative
  • Solve problems and ensure compliance with department procedures
  • Track, organize, and retrieve files from central Records Department or warehouse
  • Assist Information Governance Analyst with the attorney departure process
  • Ensure proper filing of attorney email in firm document management system
  • Participate in team meetings and professional development
  • Assist Information Governance Mobility Specialist with review and release of designated client records (physical and electronic) for transfer out of the firm
  • Assist Information Governance Disposition Specialist with review and possible disposition of client and firm information per established policies and procedures
  • Contribute to the overall success of the local and firm-wide IG team
  • Train new and existing employees
  • Perform other work-related duties as assigned


SKILLS YOU CAN CONTRIBUTE TO THE TEAM:

  • Organize and prioritize numerous tasks and complete them under time constraints
  • Receive and follow instructions effectively from internal and external clients
  • Follow up and follow through
  • Accomplish a task thoroughly with concern for all aspects, no matter how small
  • Interact effectively with all levels of personnel including attorneys, management staff, and support team using all forms of communication
  • Creative andproactive problem-solving within department policies and procedures
  • Successfully contribute in a team environment
  • Show poise, flexibility, and maintain a professional manner in all situations
  • Communicate effectively with people and handle issues through to resolution
  • Reliable and punctual
  • Work in a multi-office environment
  • Succeed in a culturally and educationally diverse environment


EDUCATION AND EXPERIENCE:

  • Bachelor's degree required.
  • One year of office experience preferred including data entry, records filing and related duties; law firm experience a plus
  • Proficiency with Microsoft office
  • iManage Records Manager (IRM) experience desired
  • Experience with iManage/FileSite or similar electronic document management system preferred
  • Experience working with electronic records system preferred
  • Familiarity with records/document retention procedures preferred
  • Familiarity with incoming and outgoing records transfer procedures preferred

APPLY: Click here for full job description and application.

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