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Public Services Assistant, St. Paul's School, Concord, NH

Job Title: Public Services Assistant
Status: Non-exempt, 8-10 hours per week, school year
Department: Library
Reports To: Library Director


Provides reference, reader's advisory, technology training, and other assistance to library patrons. Supports circulation and cataloging tasks, including holds, reserves, shelving. This is a part-time evening and weekend position.

Essential Duties and Responsibilities:

  • Assisting directly with a wide range of circulation desk operations, including: checking materials in and out, placing holds and recalls on items in various formats; locating library materials; directing patrons. 
  • Employing strong customer service and communication skills, including: answering general reference questions; assisting students and faculty with navigating Ohrstrom Library's web page; referring specialized requests to appropriate library staff as necessary.  
  • Responding to informational requests requiring strong familiarity with Ohrstrom Library's and St. Paul's School's policies, practices, and procedures.  
  • Employing strong organizational and interpersonal skills and good judgment, investing special attention to the security and well-being of students; monitoring student behavior to ensure appropriate building use and compliance with rules; facilitating study conditions during specified evening hours; remaining vigilant to visitors and their appropriate interactions with students and use of the library; proactively responding to building emergencies by preparing work order requests or contacting Facilities as necessary.
  • Contributing fully on a pre-determined schedule to the detailed and critical opening and closing procedures for the library
  • This position requires some scheduled weekend and evening hours
  • Assists with programs
  • Assists with weeding and other collection projects
  • Assists in training and managing student proctors
  • Creates and assists with book displays
  • Shelves materials

Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with  disabilities to perform the essential functions.

  • Bachelor's degree and one year of library experience, or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
  • Outstanding organizational skills and exceptional attention to detail
  • Ability to manage multiple priorities, produce detailed work, and meet deadlines in a fast-paced environment
  • A highly collaborative working style
  • Excellent customer service skills and a demonstrated commitment to excellent service to a diverse group of users, both internal and external
  • Strong computer skills and ability to find and learn new programs independently
  • Ability to work collegially in small groups and a team environment
  • Ability to think critically, analyze problems, and develop and implement creative solutions
  • Excellent interpersonal, oral and written communication skills

To Apply: please email resume to

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