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Digital Content Manager, Providence Public Library, Providence, RI

The position of Digital Content Manager requires an innovative and collegial individual to bring creativity, expertise, and leadership to the digital initiatives of Providence Public Library (PPL).  This hybrid position combines technological ingenuity, library collections, and resources and is responsible for creating, sharing, and promoting library materials online, including AskRI.org. In addition to supporting AskRI.org, the Statewide Reference Resource Center, this position is charged with building online interfaces that support to inform, educate, and inspire the public. This position also supervises a varying number of digital technology & scanning specialists who perform the actual scanning and metadata entry required to move projects forward.

The Digital Content Manager (DCM) requires expert technology skills as well as the ability to envision and help build the digital library of the future.  It is supervised by the Director of Technology and Information Services who also serves as the AskRI Director. The DCM also works closely with library administration and departmental managers including programming staff, special collections librarians, and reference/AskRI librarians.


The DCM is a key member of the Statewide Reference Resource Center/AskRI team.  As such, this position is grant funded through the state of Rhode Island from July 1, 2019 to June 30, 2020, with the high possibility of a renewal for a second year and beyond.  This position is expected to perform the online, social media and marketing duties of SRRC/AskRI, as well as provide technical expertise and leadership for online content for Providence Public Library.  The DCM ensures that digital projects with value to a statewide audience are a high priority. Leadership in the broader digital community is expected of the person in this position.


The DCM reports to the Technology & Information Services Director and functions as an integral team member for SRRC/AskRI services, including:

  • Key responsibility for digitization efforts, including the management of all scanning technicians and metadata entry specialists
  • Assisting with technical support for AskRI.org databases and online resources
  • Assisting in troubleshooting issues
  • Training other library staff members across the state and the public on how to use AskRI. org
  • Compiles and submits monthly statistical reports and maintain website use statistics
  • Responsible for all aspects of maintaining the AskRI website including regular updating to reflect new online electronic resources as identified by AskRI librarians
  • Ensuring that ProvLib and AskRI websites present information in a clear, easy to navigate manner for users of all abilities using current digital technologies
  • Promoting all the AskRI.org services vigorously through broad range of social media, other formats, and other venues as outlined in the contract
  • Manages the digitization staff, paid, voluntary, and work-study, in the technical processes required
  • Helps conceptualize, produce, and disseminate digital content from the library's collections and provides technical support for all content initiatives
  • Works with staff and community to brainstorm, formulate, track and help develop new digital tools
  • Provides leadership in the digitization community state/regional wide
  • Assists in managing overall content within the library's Wordpress-powered website
  • Compiles library website usage data and analytics
  • Helps build and maintain the library's digital collections CMS and Islandora repository architecture
  • Expert level HTML and CSS skills, particularly with Wordpress platform and advanced plugins
  • Demonstrable understanding  of digital preservation systems, metadata standards and digital preservation best practices
  • Develops online initiatives with an emphasis on utilizing web tools and interfaces
  • Works with department managers and programming staff to integrate a digital presence into collections and all programming as feasible
  • Miscellaneous duties, as required


EDUCATION AND ABILITIES REQUIRED

  • Master's degree from a Museum Studies program or Library/Information Science program, or Master's degree in a relevant subject area with extensive experience working with cultural collections.
  • Two years' experience working with digital humanities or collections.
  • Experience working with digital asset management, digital repository and/or digital library systems, such as Fedora, Islandora, CONTENTdm, etc.
  • Experience working with JSON/XML.
  • Experience working Git and Github for version control and development workflows.
  • Demonstrable understanding of metadata and encoding standards.
  • Applied experience with current web and digital content technologies.
  • Self-directed, able to respond quickly to constant changes in technology.
  • Effectively plan, organize, and prioritize work assignments.
  • Excellent communication skills.
  • Enthusiastic attitude and ability to thrive in a highly collaborative team environment.
  • Marketing and social media experience preferred.


This position is and exempt and is part of the Union. It is also a full-time position working 35 hours per week and has a salary range of $50,000 - $55,000.


To apply, please submit cover letter and resume by August 19, 2019.
Submit Cover Letter and Resume to:
E-mail: HR@provlib.org

The Providence Public Library
Attn: HR
150 Empire Street
Providence, RI 02903

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