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Head Circulation Librarian, Brockton Public Library, Brockton, MA

Position: Head Circulation Librarian
Department: Brockton Public Library
Date opened: August 13th, 2019
Date closed: December 31st, 2019
Position Type: Full-time/Benefited/Union
Salary: $47,515 - 63,684 (8-Step position)

Duties include but are not limited to the following:
Oversees and provides as necessary a full range of circulation services for all sections of the library (charges, renews, reserves and shelves library materials; issues library cards; processes overdue library notices etc.); prepares related activity reports as necessary. Participates at the circulation desk and provides professional services to library patrons of all ages, training, and background. Establishes policies and procedures relative to the circulation function of the library trains staff librarians in circulation procedures and policies.

  • On behalf of the Library, serves on various professional network committees
  • Educates the public in the use of public access catalog
  • Prepares monthly circulation activity statistical reports
  • Investigates and integrates emerging technologies and best practices into circulation services of the library
  • Performs Readers Advisory services for patrons as necessary
  • Responsible for maintaining an employee work schedule at all library locations including the maintenance of leave accrual records
  • Participates in continuing education and attends workshops to keep abreast of latest developments in the library field and specifically the provision of circulation services
  • May be required to work beyond normal business hours to attend evening meetings, department sponsored special events, or in accordance with the library's work schedule on weekends or on weekends
  • Performs similar or related work as required, directed or as situation dictates

Supervision required:
Three (3) full-time employees and ten (10) part-time employees. May be required to serve as the
Librarian in Charge in the event of the temporary absence of the Library Director or Assistant
Library Director.

Supervision: Works under the direct supervision of the Library Director.

Education and Experience:
Master's Degree in Library Science from a program accredited by the American Library Association; a minimum of three (3) years related work experience particularly with automated circulation systems, customer service and staff training required.

Special Requirements:
Certification from the Massachusetts Board of Library Commissioners is required within two (2)
years of appointment. As a condition of employment the employee must successfully complete
and pass a Massachusetts Criminal Record Offender Information (CORI) check.

Essential functions: The essential functions or duties listed are intended only as illustrations of
the various type of work that may be performed. The omission of specific statements of duties
does not exclude them from the position if the work is similar, related, or a logical assignment to
the position.

Knowledge, Skills and Abilities:

  • Working knowledge of the principles and practices of professional library work specifically related to circulation services, automated library systems and information technology including the Internet and social media
  • Knowledge of the organization and management of library operations and emerging technologies in support of department operations and services
  • Ability to work independently with a high degree of accuracy
  • Ability to establish and maintain effective working relationships and to deal effectively with staff and patrons of the library
  • Ability to establish priorities and to complete objectives in a timely manner consistent with department operating procedures and policies
  • Ability to maintain the confidentiality of patron records. Ability to effectively use all library equipment and technology.

Proficient interpersonal, customer service and community outreach skills to interact with patrons of all ages; proficient oral and written communication skills; excellent organizational, analytical, listening and technology skills.

Work Environment: The work environment involves everyday discomforts in a public library setting. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee may be required to work beyond normal business hours to attend evening meetings, department sponsored special events, or in accordance with the library's work schedule on weekends or on weekends.

Physical and mental requirements:
Little or no physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with extended periods of bending, walking, kneeling, standing, twisting, and reaching with hands or arms to reach or to lift, carry or retrieve library materials or books. The employee is frequently required to lift, push, carry, or pull objects such as books, materials, library equipment, and computer paper.

Persons interested in being considered for the position should complete an employment application, submit a cover letter and resume to Sandra Knight, Director of Human Resources, City of Brockton, Human Resources Department, 45 School Street, Brockton, MA 02301 or submit via e-mail to or via facsimile at 508-580-7133.

City of Brockton residency required or shall, within one (1) year of employment establish residency within the City.

City of Brockton is an Affirmative Action/Equal Opportunity Employer

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