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Housing Specialist, Housing Access Collaborative Program

The Housing Specialist at Family Aid Boston will work together with an employment specialist and other team members to rapidly re-house families, and support them in maintaining their housing and achieving economic self-sufficiency. As a team member he or she will also conduct outreach to landlords, management companies other homeless agencies to find appropriate, affordable housing opportunities for clients enrolled in the program.

• Assist all families to find appropriate, affordable housing opportunities.
• Work as a team member to develop an individual housing and stabilization plan (IHSP) that addresses immediate barriers to housing, potential for income generation, and other service areas to best meet family's needs. 
• Assist family with all aspects of managing tenancy, including collaboration with landlords. Provide advocacy, consumer education, and crisis management when necessary to prevent housing disruption.
• Help family establish residential stability and strengthen connections to the neighborhood, schools, medical providers, employment services, and other resources as needed. 
• Accompany family to housing interviews and appointments. 
• Conduct home visits to support and assist families in implementing their stabilization plan (IHSP). 
• Connect with area landlords, housing authorities, and management companies to develop housing resources for families.
• Assist staff and clients with landlord-tenant mediation.
• Ensure check requests for landlord payments include all appropriate documentation and are submitted to the finance department in a timely manner.
• Implement the program's outreach strategy to include creating alerts, announcements, and information about the program throughout the homeless provider and prevention networks regarding housing eligibility and openings.
• Monitor client progress and complete regular documentation and reporting.
• Participate in all staff, team and clinical meetings.
• Participate in supervision and professional development.
• Assume other responsibilities as requested by supervisor. 

• BA with 5 or more years of experience in social services. 
• Previous human service experience and a strong interest in working with homeless families. 
• Ability to work with families/individuals from diverse social, cultural and ethnic backgrounds in a culturally sensitive, team oriented, and strength based approach.
• Demonstrated ability to work in office, field-based, and community based settings with a diverse, homeless population

Contact: Marc Hitchcock at