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Economic Mobility Mentor/Coach

The Career Family Opportunity Program at Crittenton Women's Union is designed to assist low-income families to reach their goals of education, career mobility, savings and economic independence. The program combines participant-driven supportive services and coaching, peer support and learning, and cash incentives to support families in obtaining self-sufficient wages and assets.

This position is responsible for working with participants in the Bridge to CFO program which provides an entry into the CFO five year program. The Bridge program is focused on residents of the Newton Housing Authority.

The Mobility Mentor/Coach's activities include, but are not limited to: outreach and recruitment of new program participants; working one on one with program participants to support participants with goal setting, furthering their education and career, and connecting to helpful community resources; facilitation of CFO groups and workshops; and data management and reporting. This position is designed to work holistically with clients to identify strengths and problem solve around challenges toward promoting economic mobility. Therefore goals may be around career development, education/training, financial management, family stability or well-being.

Essential Duties of the Position:

· Provide one to one mentoring, coaching and goal setting, specifically around goals related to promotion economic mobility for the head of household and her family.
· Serve as a resource for the participant and family on issues including housing, budgeting, career and education, child care, health care, and more.
· Conduct detailed assessments and monitor and document participants' progress according to individual plans.
· Recruit participants for the Bridge to CFO program, including outreaching to community groups, presentations to local agencies, etc.
· Thorough and organized documentation of caseload efforts, including up to date and accurate documentation of electronic database system according to deadlines.
· Participate in the development and facilitation of participants' workshops and community groups.

Knowledge, Skills & Abilities:

· Community outreach experience, including presentation and public speaking skills
· Experience leading or facilitating groups
· Knowledge of community resources
· Must be able to manage a case load of up to 25 participants effectively and efficiently
· Experience working with clients who have experienced trauma and/or crises (homelessness, domestic violence, etc.)
· Cultural competency and sensitivity with groups and individuals representing a variety of needs, abilities, and socioeconomic backgrounds.
· Advocacy and coaching skills that are compassionate, strengths-based and non-judgmental
· Effective problem-solving and conflict resolution skills.
· Ability to work collaboratively as part of a team a fast-paced, changing environment
· Strong time management skills, organizational skills, and attention to detail.
· Excellent computer skills, including data entry
· Flexible work schedule including some evenings and weekends
· Valid driver's license and automobile are required as public transportation to our sites in Newton is not feasible. 
· Bilingual or bicultural is a plus
· Must pass a CORI check. 

Educational Requirements:

· Bachelor's degree is required.
· Master's degree in a related field preferred
· Two years of full-time or equivalent part-time, professional experience in social services, or some other equivalent combination of education and work experience.

Contact: Sarah Bellemore at sbellemore@liveworkthrive.org