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Bilingual Social Worker/Case Manager: Community Based Shelter Program

The Bilingual Social Worker/Case Manager provides supportive services to homeless families participating in a state-funded shelter program, in a model that includes both scattered site apartments and co-shelter units. In this role, he or she works with families to understand and address barriers to family stability and to transition to permanent housing within defined time periods. 

• Provide assessment of stabilization and housing needs, and develop plan to best meet housing and family stabilization goals. 
• Provide home visits to support family, monitor property, and implement plan.
• Develop understanding of strengths and limitations of families served. 
• Advocate with client to establish highest level of residential and life stability.
• Lead or co-facilitate groups. 
• Serve as liaison to schools, medical providers and others to assure best level of community integration.
• Provide family intervention to identify and assist family with problem solving, crisis intervention and other needs. Conduct family meetings as needed. 
• Provide full case management to maximize eventual stability in permanent housing. Develop plans according to contract expectations. 
• Provide office coverage at CoShelter site.
• Participate in all staff, team and clinical meetings. Maintain clear, non-judgmental documentation in clients' files.
• Participate in supervision and professional development as determined in performance evaluations. 
• Assume other responsibilities as requested by supervisory staff.

• Bi-lingual (Spanish/English) capacity required
• BA with experience in social services, MSW preferred. 
• Valid MA Drivers License
• Ability to work in office and field based settings with a diverse, homeless population. 
• Flexibility and compassion essential. 

Contact: Marc Hitchcock at