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Social Worker: Family Emergency Solutions Program

The objective of this role is to provide comprehensive case management and crisis intervention services to homeless families.

The social worker in the Family Emergency Solutions program is responsible for handling a case load of families who are homeless and in need of emergency shelter. Responsibilities include crisis management, referral, initiation of search for permanent or alternative housing, and other relevant social services. 

Responsibilities:

• Participate as a member of the emergency solutions team in managing the responses and services for homeless families.
• Manage the response to self-referrals, phone referrals, and walk-in clients seeking emergency shelter.
• Follow up with families placed overnight and during the weekend.
• Complete assessments and develop short-term service goals addressing re-housing and/or shelter needs.
• Provide advocacy for basic needs and other main stream benefits including food, medical care, etc.
• Provide ongoing case management services and follow-up services to clients through a transition.
• Attain working knowledge of policies and practices effecting homeless families.
• Develop and maintain regular contact with public and private agencies to coordinate effectively on behalf of the client.
• Complete all documentation needed for case management and eligibility. 
• Input all required data into agency's electronic system and assist in maintaining database for all families in the program.
• Participate in supervision and other activities related to professional development as determined in supervision annual performance plan.
• Attend and participate in team, clinical, and staff meetings.
• Assume all other responsibilities as assigned.

Qualifications:

• Masters in Social Work. 
• Experience in urban environment. 
• Understanding of diverse, homeless populations. 
• Experience with families and children and crisis management. 
• Awareness of strength based approaches and child development. 
• Flexibility and ability to work in a fast paced environment essential.
• Bi-lingual, Haitian Creole or Spanish preferred.

Contact: 

march@familyaidboston.org