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CLF Care Coordinator

Catholic Charities' Aging Case Management program assists seniors at every point in the spectrum of care whether they are transitioning back home from a hospitalization or are experiencing an age-related decline in health that will require ongoing support. Case management provides connections to community care services like home-delivered meals, environmental safety checks, patient advocacy, and psychological and emotional support. 

The Care Coordinator provides care coordination services for a caseload of 30-40 Community Living Fund (CLF) clients. S/he is responsible for the modified assessment of clients with multiple medical and psychosocial problems. S/he plans for and monitors purchase of goods and services to support community living. S/he works collaboratively with the community case manager.

RESPONSIBILITIES

• Conducts modified assessments of the client, including; psychosocial, health; including mental health, environmental and spiritual needs.
• Writes modified assessments and develops a client -centered care plan that is consistent with the Community Living Fund (CLF) guidelines as outlined in the Policy and Procedure Manual.
• Conducts home visits. 
• Identifies, arranges for, and monitors appropriate purchases of goods and/or services.
• Meets with clients at least monthly
• Documents via progress notes and all care coordination activity regarding identified problems within 24 hours, adding any new problems to the service plan, as needed.
• Maintains required paperwork and follows a clear, concise, and consistent system of charting to allow for continuity of care.
• Evaluation for client Purchase-of -Services needs and follow-up to determine if services have been provided in a timely manner.
• Educates clients and significant others about resources.
• Establishes and maintains open and effective communication with Long term care manager. 
• Provides appropriate information on all significant aspects of individual client care and program operations, while maintaining necessary confidentiality.
• Refer to CLF Intensive Case Management if needs exceed already involved providers.
• In collaboration with the client, caregiver, and involved services, terminates clients when 
appropriate. Documents the process as required. Data entry into CODI Systems, and completion of monthly reports.
• Participates in research studies and data collection, as required.
• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Bachelor's degree in Social Work, Psychology, Counseling, or related fields 
• One year of experience in providing direct services in a social service organization
• Minimum one year's experience providing client case management services with the aging population and/or service programs.
• Certified in Red-Cross basic first aid, and CPR are required which may be obtained within 30 days of hire. 

Knowledge, Skills & Abilities:

• Experience and understanding of the medical and psychosocial problems of functionally impaired adults and older adults.
• Experience working with individuals with mental and/or behavioral health diagnoses and substance use disorders highly desired.
• Excellent communication and presentation skills relating to functionally impaired adults and older adults, their support system and teams of health professionals
• Demonstrates case management skills and experience in the community health care delivery system.
• Detailed oriented and good problem solving skills and the ability to prioritize multiple tasks.
• Knowledge of community resources.
• Desire to work with and sensitivity to the aging population and diverse cultures.
• Bi-cultural and bi-lingual in Chinese preferred.
• Computer literate (IBM).
• Promote a positive, professional and organizational image in the community.
• Ability to work under pressure.
• Ability to work as a member of a team.
• Valid CA driver's license and personal car preferred.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.

Compensation & Benefits:

We aim to find the best talent in the field--and to keep it. Beyond providing competitive compensation, we offer:

Vacation. Spend time with family, leave the country, or do absolutely nothing.
Medical, Dental , & Vision. We got you covered.
Wellness Program. Cash rewards for voluntary health screenings.
401 (k) Plan. We offer a competitive 401 (k) plan.
Commuter Checks. Saving money when you commute using public transportation.

*To apply please send your resume and cover letter to jobs_hr@catholiccharitiessf.org. Applications without cover letters will not be considered. 

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.