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Clinical Manager

The Clinical Manager is responsible for the daily planning, coordination, monitoring and overseeing clinical aspects of Girls Educational and Mentoring Services programs as well as, supervising and providing support to staff. The role of the Clinical Manager includes overseeing the clinical operations for participants and staff.

Tasks and Responsibilities: This statement of duties is for purpose of identifying this position but it is not limited to:

Key Duties:

Personnel and Management

Manage clinical supervision and support of programmatic staff
Provide ongoing training and ensure open staff communication on clinical related matters
Make recommendations to the Support Services Director for staffing needs: clinical counseling; self-care approach, etc
In collaboration with the Outcomes and Evaluations Manager guarantee that data is accurately collected and entered in our database
Responsible for monitoring records accuracy, case files, correspondence reporting summaries, and statistics; complete necessary documentation in a timely, accurate and complete manner.
In collaboration with the Support Services Director and Chief Operating Officer formulates operations policy/practices and generating operations decisions
In collaboration with the Support Services Director manage emergencies
Promote the cooperative, harmonious, teamwork environment GEMS creates within the workplace.
Promote an atmosphere of dignity and respect in line within the philosophy, values and policies of GEMS.
Ensure accurate, appropriate and timely completion of case notes by staff.
Clinical & Technical

Build relationships and trust with girls and young women who have experienced PTSD
Monitor health care resources
Assume leadership role to achieve optimal clinical outcomes and resource utilization
Assess emotional and mental status of the members to better determine the personalized approached and plan that should be in place for the individual
Support the realization of participants individualized goal plans
Document all meetings and progress on case management notes of participants activities and maintain participants records
Respond to crisis as needed and respond appropriately to emergencies including contacting appropriate staff, interacting with police, fire, and medical personnel as needed
Serve as a role model - guiding and empowering members and facilitating appropriate behavior around daily living skills, self-care, personal interaction, social relationships and constructive time management
Make recommendations for improving member satisfaction.
Ensure the confidentiality of member files including medical records, if any.
Manage the day-to-day utilization of clinic resources available in the organization
Meetings & Reporting

Attend regular management and team meetings and other meetings, as requested.
Prepare and present periodic reports, findings and recommendations regarding technical operations to the Management Team
Work with the Fiscal and Program Department in the completion of contracts reporting as needed

Additional Qualifications:

Master's degree required in social work or related field of study.
Eligible to work in U.S
At least 3-5 years of prior experience working with youth required.
At least 3-5 years of prior experience managing a holistic clinical program is required, both with direct service and in operations.
At least 2 years of experience working with mental health related issues, complex trauma, substance abuse, court involved youth, domestic violence, HIV/AIDS related issues and crisis intervention techniques.
Sensitivity to the needs of runaway; homeless and commercially sexually exploited.
Supervisory experience required
Demonstrated ability to facilitate small group process.


Please email on PDF or MS Word format a cover letter explaining why you would like to work at GEMS and how your experience and expertise will help us carry on with our mission; also send resume and salary requirement with Clinical Manager in the subject line to our Operations Department resumes@gems-girls.org. WE WILL BE REVIEWING ONLY THOSE RESUMES WITH SALARY REQUIREMENT INCLUDED. No phone calls please!