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Bilingual Case Manager, Community Based Shelter Program

FamilyAid Boston is hiring a Bilingual Case Manager for their Community Based Shelter Program.

Summary of the Position:
The Case Manager provides support services to families in scattered sites and co-shelters, helps stabilize families in crisis, and develops and implements plans to assist families' transition to permanent housing within defined time periods.

Summary of the Position:
The Case Manager provides support services to families in scattered sites and co-shelters, helps stabilize families in crisis, and develops and implements plans to assist families' transition to permanent housing within defined time periods.


Duties & Responsibilities:
• Provides assessment of families' stabilization and housing needs, and develops plan to best address stabilization and re-housing goals.
• Provides home visits to support families, monitor properties, and implement plans.
• Develops understanding of strengths and limitations of families served.
• Advocates with families and providers to establish highest level of residential and life stability.
• Leads or co-facilitates groups.
• Serves as liaison to schools, medical providers, and others to assure highest level of community integration.
• Provides family intervention to identify and assist families with problem solving, crisis intervention and other needs.
• Conducts family meetings as needed.
• Provides full case management to maximize eventual stability in permanent housing.
• Develops plans according to contract expectations.
• Participates in all staff, team and clinical meetings.
• Maintains clear, non-judgmental documentation in families' files.
• Participates in supervision and professional development as determined in performance evaluations.
• Assumes other responsibilities as requested by supervisory staff.

Requirements/Qualifications:
Bachelor's degree required, with direct experience in social services.
Fluency in Spanish required.
Ability to work in office and field based settings with a diverse, homeless population.
Flexibility and compassion essential.


If interested please contact Marc Hitchcock at hr@familyaidboston.org