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Case Management Assistant Coordinator - Housing

Provides follow up housing stabilization services to individuals placed in housing, including assistance with paying rent and utilities, helping to resolve landlord/tenant problems and connecting individuals with community resources and supports. Assists clients with obtaining furniture and moving into housing.

Coordinates community integration activities for clients, teaching life skills and independent living skills necessary for succeeding in permanent housing.

Hosts community based housing agencies (BHA, HomeStart, etc.) in providing on site housing search assistance. Completes intakes and assessments on shelter guests to determine needs and eligibility for services and public benefits. Provides case management, crisis intervention and supportive counseling to clients.

Transports guests to housing appointments.

Provides case management, crisis intervention and supportive counseling to clients. Coordinates the delivery of services and referrals in areas of family reunification, DSS, obtaining benefits, etc. Provides support and assistance to clients with legal issues (probation, parole, courts).

Maintains up to date and accurate service plan contacts, and progress note records for the department.

Works in a multi-disciplinary team approach with other social service, work rehab and health services departments of the shelter. Develops and facilitates budgeting, money management and other life skills groups. Participates in weekly social service treatment team and other assigned meetings and trainings. Compiles records and statistical reports.

Shares in emergency on-call beeper rotation. 
Performs other duties as assigned.


MINIMUM QUALIFICATIONS: Bachelor's degree with a minimum one (1) year human services experience. College level course work equivalent to an Associate's degree with two (2) years human services experience or High School diploma/GED and three (3) years human services experience may be substituted for above requirements.

Valid driver's license and good driving record.

Previous experience working with homeless, diverse ethnic, racial or low income populations with an understanding of mental health, substance abuse and recovery issues.

Knowledge of Boston area housing resources and social service agencies.

Experience in transitional housing or community residential programs helpful. Strong organizational and communication skills.

Computer literacy preferred.

City of Boston Residency Required, A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for., This position requires direct client/patient contact and as a result of such direct contact, certain immunizations will be recommended and/or required prior to commencement of employment duties., Any position that requires an advanced degree will be subject to education verification, This is a grant funded position, The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply
$20.07 - $22.61
Tuesday to Saturday 10AM to 6PM
35 Hours
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