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Program Manager

Hearth, Inc. is a non-profit organization dedicated to the eradication of homelessness among the elderly of Greater Boston and beyond. Hearth is unique in its development and operation of permanent housing with services specifically designed to support formerly homeless elders to age with dignity. Hearth also provides outreach, placement, case management, and advocacy for elders who are homeless or at high risk of homelessness. www.hearth-home.org

This is an operations position, managing a supportive housing facility at Olmsted Green in Dorchester (59 units/apartments). This individual must have experience managing staff and able to collaborate with a team of clinical staff. This is an extremely busy environment, good organizational skills are essential.
Position Description :
Oversee case management for all residents including (a) collaborating and consulting with individual service providers, (b) creating, updating and monitoring compliance with service plans and contracts (c) working with pertinent contract providers to ensure the provision of appropriate case management for their clients in residence.
Develop and maintain strong links to community providers and elder service providers with attention to continuity of care and community engagement.
Participate in regular tenant meetings to review critical tenant issues and fire and safety procedures.
Maintain accurate records and documentation consistent with contract and agency guidelines (e.g. DMH, GAFC, SCO).
Plan/attend case management meetings, multi-disciplinary and family meetings when indicated.
Participates with clinical team in crisis management as needed.
Work as building liaison with Property Management team.
Oversees meal program at site.
Work with pertinent administrative staff to oversee and facilitate, applicable certifications and/or licensing processes, audits and site visits.
Assist in establishing policies and procedures for smooth facility operation, including but not limited to: fire, safety, emergencies related to Mass MAP/disaster response, emergency medical situations, mental health and risk management procedures.
Participate on HEARTH Inc. management team; attend regular management meetings and participate in various management working groups.
Participate in tenant selection and screening process as needed.
Develop, implement, and monitor program annual plan and participate in yearly program evaluation.

Location: 2 Kingbird Road, Dorchester, MA 02124

Qualifications: MSW and 1 year of program management/experience supervising staff.

Salary: $51,000-$54,000/annually

Please contact Rhonda Pieroni at rpieroni@hearth-home.org if interested.

Benefits: We offer a generous benefits package including:
Competitive Medical and Dental plans
Employer-paid Life Insurance & Short-Term and Long-Term Disability Insurance
Generous Vacation, Holiday, Personal and Sick Time Benefits
Flexible Spending Reimbursement Accounts (Health and Dependent care)