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Licensed Mental Health Therapist - Alternative Peer Group Program Manager

Duffy Health Center is a patient-centered medical home, and every role requires functioning effectively using a team-based approach. The Recovery BUILD program, a project of Duffy's partner BHI, Inc., is based on the Alternative Peer Group Model, a peer community where adolescents feel welcomed, respected and safe as they build internal and external resources to initiate and maintain recovery from alcohol and drug related issues.  The program mission is to keep adolescents healthy, productive, and safe by providing a peer group for young people on the road to recovery. The Program Manager will provide assessment and counseling services, engage in community outreach, supervise program staff and assist in program implementation.

Position Functions: The essential functions or duties listed below are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position.


1) Conduct individual, group and family counseling for APG program participants, many with mental, addictive and behavioral disorders
2) Conduct new student and family assessments
3) Participate in a multi-disciplinary approach to behavioral health care of patients and clients. The multi-disciplinary team consists of primary care providers, behavioral health staff, case managers, outside providers and others as needed to coordinate care: consulting, evaluating and making treatment decisions.
4) Performs triage as needed and issues Section 12 involuntary transport to hospital if necessary/warranted.
5) Coordinates with patients and insurance companies to provide insurance authorizations.
6) Meets agency productivity standards.
7) Provide training, clinical supervision, management support and overall quality assurance for the APG
8) Supervise all clinical and direct care staff, including employees and contractors

9) Assure all client records are kept in compliance with Duffy Health Center policies.
10) Develop program standards, outcome measures and benchmarks and report ongoing results
11) Participate in providing community outreach, education and marketing to provide awareness and education to other community organizations and treatment providers
12) With APG leadership, create and document the clinical and social model of the APG that includes person-centered planning
13) Connect members to services through partnerships addressing the social determinants of health (e.g. employment, housing)
14) Consult and collaborate with other agencies/professionals in gathering and giving information on a case by establishing and planning respective roles and responsibilities
15) Serve as liaison between resource teams: school, police, courts, parents and students. Supervise the referral of students to in-patient hospitals, detox centers, and other agencies/facilities as necessary
16) Attends and participates in a variety of meetings/committees, as required and including all clinical staff meetings scheduled weekly.
17) Prepares, records and maintains all behavioral health client records in a timely manner, consistent with Massachusetts regulations, using the Duffy Health Center electronic medical records system.
18) Completes all required clinical and billing documentation timely according to Duffy Health Center policies.
19) Maintains current licensure and training in social work best practice models.

Job Requirements:

Supervision Work is performed under the general direction of the Senior Director of Program Services and the Executive Director of Behavioral Health Innovations. The employee plans and carries out the regular work in accordance with standard practices and previous training, with substantial responsibility for determining the sequence and timing of action and substantial independence in planning and organizing the work activities, including determining the work methods. The 

employee solves most problems of detail or unusual situations independently. Technical and policy problems or changes in procedures are discussed with supervisor.

The employee has access to confidential patient information and medical records.



Job Environment

The work is provided in off-site locations requiring independent functioning and a high degree of ethics and judgment.

The work requires examining, analyzing and evaluating facts and circumstances surrounding individual problems, situations or transactions, and determining actions to be taken within the limits of standard or accepted practices. Guidelines include a large body of policies, practices and precedents which may be complex or conflicting, at times. Judgment is used in analyzing specific situations to determine appropriate actions. Employee is expected to weigh efficiency and relative priorities in conjunction with procedural concerns in decision- making.

Errors may result in improper or compromised client care and/or adverse public relations.

The position has constant contact with patients, co-workers, outside agencies, outside organizations, providers, and lawyers. Contact usually occurs in person, via email and on the phone. The purpose for contact is to provide therapy, collect data and information, advocate for patients, and give or receive information and assistance.

Recommended Minimum Qualifications Physical and Mental Requirements Employee works offsite in a recovery center office and is required to walk, sit, talk/listen and use hands more than 2/3rd of the time; and stand and reach up to 1/3rd of the time. Employee occasionally lifts up to 10 lbs., and seldom lifts up to 30lbs. Normal vision is required for the position. Equipment operated includes office machines, and computers. Employee may be exposed to hostile individuals and/or situations.

Education and Experience A candidate for this position must have a Master's Degree in Psychology or Social Work, and at least two (2) years of experience in social work; or an equivalent combination of education and experience.

Licenses and Certifications Required Must be licensed as a LCSW, and/or LICSW, or LMHC and be a CPR/First Responder.

Knowledge, Skills and Abilities: A candidate for this position should have:

• Knowledge of: o Professional mental health, behavioral health and social work practices and procedures and evidence-based interventions o Issues related to adolescent SUD, addiction and recovery, mental illness, substance abuse, criminal history, and physical and sexual abuse o Protocol for handling crisis situations o HIPAA regulations o Marketing and public relations
• Skill in: o A variety of treatment modalities including evidence-based practices o Compassion and care for adolescents with substance misuse and substance use disorder o Effective communication with youth, parents/guardians, and staff, and provide necessary instruction and training o Public speaking and effective written and verbal communication o Assessing risk o Conducting interviews o Use of computers o Use of electronic medical records o Organization, and attention to detail
• And ability to: o Maintain confidentiality of information o Work effectively with an interdisciplinary team and independently o Interact effectively and appropriately with at risk individuals and a diverse population, including at-risk clients o Advocate effectively for client needs o Accurately collect and record information, prepare reports and information Commit to the philosophy and mission of Duffy Health Center which serves the homeless and at-risk population, and to the team-based approach as part of PCMH.

If interested please contact Stephanie J. Briody at Stephanie@bhinnov.com.