Job Board


Income Support Screeners

United South End Settlements (USES) mission is to harness the power of our diverse community to disrupt the cycle of poverty for children and their families. USES believes families have the best chance to reach their potential when they have long-term, holistic support. At USES, our focus is on helping caregivers and families with children under 12, although our door is open to children and adults from diverse family settings. We help families reach their goals through one-on-one coaching and connect parents/caregivers to our job training program and our quality education and enrichment opportunities for children, including early childhood education, after school and summer enrichment programming, and a sleepaway camp in New Hampshire.

USES also believes that children and their families can access the greatest opportunities when we welcome people from various backgrounds and perspectives. We intentionally promote community and bring together people from different backgrounds through diversified enrollment, volunteerism, networking and other community building opportunities. USES operates in three locations in the South End - Harriet Tubman House, South End House, and the Children's Art Centre - and Camp Hale on Squam Lake in New Hampshire. To learn more, please visit our website at
Income Supports Screener

Income Support Screeners make direct connections with USES coaching participants and help empower them to make positive changes in their lives. They collaborate with USES coachees to assess present strengths and assets, connect families with relevant resources, and help them secure government benefits. This position is critical for helping coaching participants and other program participants ensure that any income-related barriers to success are minimized.

 Meet with participants in focused, pre-arranged, half-hour meetings to evaluate finances and connect them to resources to improve economic stability
 Orient participants to income supports screening process and relevant government benefits.
 Administer data collection from participants
 Connect individuals to necessary applications and assist to fill out as applicable
 Share and discuss additional resources related to participants and their current situation
 Effectively document and follow-up on all encounters, record results, and stay in communication with Income Supports Coordinator
 Assist to develop, implement, and attend further volunteer training and support programming
 Give feedback and provide input in improving Income Supports Screening Program at USES. This is a developing program, so input into improving the process and direct work with participants is highly valued
 *All Income Supports Screeners will attend volunteer orientation, trainings, and complete content-specific training as necessary

 Success is measured as participants' effective maximization of their income supports, financial literacy, and personal empowerment as a result of impactful meetings
 Initial Training
o Significant time required to independently review materials on screening and benefits
o Full day or two evenings of training (TBD by volunteer schedules)
 Service (at least 2 hours per week in set shifts during business day that augment present schedule)
o Ongoing training and supervision
 Commitment to 12-15 week periods with option to continue for further terms and flexibility with dates. For example, we can work with volunteers to plan around school vacation or planned travel

 This position is supervised by USES's Outreach and Income Supports Coordinator
 Extensive orientation and training
 Self-paced learning resources about government benefits & basic financial literacy
 Ongoing practical training with other volunteers
 Connection to wide and diverse community of USES
 Transferrable skills for helping and customer-oriented occupations
 Reward of collaborating with others in bettering their lives
 Ongoing training to improve one's skills in supporting and empowering others
 Increased knowledge of financial challenges facing families living in Boston
 Greater understanding of complexity of issues facing families living in poverty
 Enhanced budgeting skills and other resources that can be used in one's own life

 Passion for helping others
 Basic computer skills (internet, basic excel, email)
 Effective interpersonal skills
 Basic math skills and basic financial literacy (budgeting, navigating bills, etc.)
 Problem-solving ability
 Dependability and commitment
 Attention to detail and ability to learn quickly
 Multi-language skills helpful
 Experience in helping roles desired

*Completion of a CORI background check required

The above statement reflects the general details considered necessary to describe the principal function of the volunteer position identified and shall not be considered a detailed description of all the work requirements that may be inherent in the volunteer position.

To apply today, please contact Johnson Ramsaur, AmeriCorps VISTA, Outreach and Income Supports Coordinator or 617-375-8109), for an application and more information.