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Foreign Service Social Worker

The U.S. Department of State is developing a rank-order list of eligible hires for a limited number of Social Work Limited Non-Career position vacancies based on the needs of the Department.

To learn more about the Department of State and career opportunities, please visit us at https://careers.state.gov.

Responsibilities

The State Department's Bureau of Medical Services (MED) maintains and promotes the health of employees and their accompanying family members who represent United States government (USG) agencies abroad. Foreign Service (FS) Medical Officers, Medical Officers/Psychiatrists, Medical Providers, Social Workers, and Laboratory Scientists are assigned to selected posts overseas. Many of these posts have significant health risks and local medical care that is inadequate by U.S. standards.  The incumbent of this position serves as a Social Worker on the Mental Health Programs staff and as a resident professional counselor providing services for employees at FS posts.  The Social Worker will have multifaceted responsibilities at post which include but are not limited to the following: assessments of psychiatric problems, including substance abuse; Post-traumatic stress disorder counseling, job stress counseling, cross-cultural adjustment issues counseling, crisis management consultation, conflict mediation/resolution, consultation on violence in the workplace, and crisis management training for employees assigned to hardship posts.

Individuals must be willing to serve worldwide, primarily high threat locations.  Limited Non-Career Social Workers (SWLNA) presently serve at unaccompanied posts in Afghanistan, Iraq, and Pakistan. Family members are not permitted to accompany SWLNAs to post. However, at some locations, adult eligible family members (EFMs) may be approved to accompany the SWLNA to post if they will fill certain mission-critical positions. EFMs must be employed/hired in the mission before traveling to post.

Serves as a psychiatric Social Worker for posts in Afghanistan, Iraq, and Pakistan.  Provides crisis intervention, problem assessment, and brief counseling for employees under Chief of Mission authority.  Coordinates efforts with Regional Medical Officer/Psychiatrist. 

Provides crisis management training for employees. Provides supportive counseling and debriefings to employees.

Coordinates service provision with the Bureau of Medical Services' Family Liaison Office, Office of Casualty Assistance, Regional Bureaus, and Human Resources.

Serves as technical expert on troubled employees and provides clinical guidance to post management on sensitive situations such as interpersonal relations on the job, job stress, violence in the workplace, medical illness, medical disability, and family problems.

Advises and counsels employees of the possible administrative consequences of activities adversely affecting job performance caused by personal problems.  Refers such employees for consultations with the appropriate office responsible for effecting disciplinary actions and explaining appeal processes and rights.

Maintains liaison and provides expert assistance to specialists responsible for the administration of other specific employee programs including, but not limited to, disciplinary actions, leave administration, reasonable accommodations, conduct/suitability, disability retirement, and career development.

Participates as a Family Advocacy Team member reviewing and giving advice and counsel on cases of intimate partner violence.

Provides support services, including hospital/home visits as needed to patients.

Facilitates support groups in the workplace for employees with cancer, employees dealing with elderly relatives, single parents, and other groups, as requested.

Designs, facilitates, and conducts appropriate training activities, such as orientation for employees under Chief of Mission authority, Community Liaison Officer training, and supervisory training. 

Develops educational outreach programs to ensure an awareness of the benefits of Mental Health Services.  Offers outreach in the form of videos, workshops, panel discussions, and health fair presentations.  Maintains handout literature and a lending library on mental health, stress management, parenting, aging, and other issues of interest to employees.

Performs other duties as requested by MED and MED/Mental Health Services.

Performs all duties with scrupulous regard for confidentiality and with the goal of assisting employees to maintain effective work performance.

Travel Required

Occasional travel - May be required to travel to alternate destinations for emergencies, disasters, etc.

Supervisory status

No