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Victim Assistance Coordinator

The Victim Assistance coordinator oversees the Diocese of Springfield response to the
victims/survivors of sexual abuse by serving as a contact and support for them; serves
as a case manager in coordinating access to information, therapy, and other support
services; provides outreach to encourage those who have been harmed to seek avenues
toward healing and restoration; provides vehicles for and communicates opportunities for
other outreach toward healing and restoration; provides method for and communicates
opportunities for other outreach including parishes and families who have been affected
by abuse and to the Diocese at large.

Victim Assistance Coordinator | Diocese of Springfield 3
• Develop and maintain a record to track the processing of complaints
• Maintain a good working relationship with legal and civil authorities,
• and provides consultation to the Review Board.
• Provide long-term, on-going contact with victims/survivors through various means
of communication
• Develop and implement outreach services for families of victims/survivors
• Coordinate on-site visits to parishes and schools when notice of sexual abuse, current
or historical is reported at that site
• Maintain contact with and exchange resources with those involved in sexual trauma in
the community
• Consult with victims/survivors in the development of outreach programs
• Provide input on safe environment issues

Essential Functions
• Provide assistance to victims/survivors of sexual abuse

• Receive intake reports from victims/survivors of sexual misconduct against minors and
vulnerable adults and provide appropriate follow-up, both immediate and long-term, by
providing a compassionate response to them
• Provide information about available resources
• Advise victims of their right to report to civil authorities and inform them of that they
will be supported in the exercise of that right
• Inform the Bishop of allegations including any anonymous allegations or allegations that
do not contain sufficient information
• Assure that all mandatory reporting laws are observed and provide periodic training for
mandatory reporters
• Serve as a case manager to provide on-going contact with the victims/survivors and
offer resources and assistance
• Make referrals for clinical care and coordinate the process for consultation on treatment
plans and payment for clinical services
Manage the Administration of the Office
• Manage and coordinate files, ensuring that contact information is updated regularly and
that databases are complete and accurate
• Maintain confidentiality of records and files
• Collaborate with other offices and agencies, diocesan and community based, to ensure
that the most up to date information and research to assist victims/survivors is available
• Prepare and monitor annual budget
• Participate in the national network of Victim Assistance Coordinators through the

USCCB Office for Child and Youth Protection
Performs other duties and assumes other responsibilities, as assigned

• Knowledge and understanding of the Roman Catholic Church and its mission.
• Knowledge of civil and canonical laws and regulations and be able to learn and adapt
to changes
• Knowledge of the social teaching and practice of the Roman Catholic Church and the
ability to support and implement the philosophy, values, and polices of the Diocese
of Springfield
• Excellent interpersonal communication skills
• Good Computer skills utilizing Microsoft software
• Good record-keeping and organizational skills
• Good telephone etiquette
• Ability to present oneself professionally
• Must maintain a high level of confidentiality
• Ability to multi-task while maintaining an exemplary level of organization and
• Must be self-motivated and able to handle detailed projects independently and be good
at problem solving
Special Skills and Knowledge
• Significant knowledge of human behavior and clinical and administrative mental health
treatment methods and systems
• Demonstrated skills in planning, management of and evaluation of services
• Demonstrated integrity, reliability, stability and initiative
Educational Requirements
• MS Degree in Social Work or equivalent is preferred, or equal level of education and
experience in related fields dealing with victims of trauma as a result of sexual abuse.
• Five years of experience in the practice of a related discipline


  • Working Environment Weekend and evening work hours may be required
  • Travel within the Diocese of Springfield geographic locations
  • Benefits This position offers comprehensive benefits and retirement plan.
  • Details available from Human Resources.
  • Compensation Highly Competitive.
  • Expected Travel 20-30 %; minimal overnight travel.

For consideration, please email cover letter and resume to:
Brent Morton, VP
Catholic Recruiter Associates