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Public Service Librarian, Special Collections, University of Washington Libraries, Seattle, WA

TITLE: Public Service Librarian

LOCATION: Special Collections


Serving three campuses, the University of Washington Libraries is one of the largest and most innovative libraries in North America with collections exceeding 9 million volumes, over 500,000 electronic books, more than 120,000 currently received journal titles, as well as millions of scholarly resources in other formats. Beyond the strength of local collections and digital resources, the Libraries is recognized for its excellent service, innovative learning and research spaces, faculty partnerships, global reach, extensive assessment efforts and  diverse award-winning staff. The Libraries plays a significant leadership role regionally as a member in the groundbreaking Orbis Cascade Alliance and throughout the profession as evidenced by the number of its staff selected for competitive leadership programs and honored by professional association lifetime achievement awards.


Drawing users from the campus, the community, the region, and the state, Special Collections also serves scholars from across the country and around the world. Our innovative, dedicated, user-focused staff engages with users in the reading room, the classroom, and other venues both physical and digital. We collaborate with others on campus, and in the community as well as through groups such as the OCLC Research Library Partnership, Orbis Cascade Alliance, and Northwest Digital Archives.


Special Collections' strengths include Architecture, 19th-century American Literature, 20th-century American and English Literature, Books Arts, Pacific Northwest History and Literature, Photographs and Moving Images, and Travel and Exploration.


The University's Archives also reside in Special Collections. It contains permanent public records of the University of Washington that document the University's development; papers of teaching and research faculty and professional staff that reflect the academic and administrative life of the University; University publications and imprints and records of student life as well as guidance on recordkeeping and procedures for transferring records to the Archives.



Under the direction of the Associate Director of Special Collections, the Public Service Librarian is responsible for providing and fostering consistent, excellent public service to researchers. Staffs the Special Collections Reference Desk, provides in-person, telephone and email reference service, follows up on complex reference questions, coordinates training of graduate reference assistants, retrieval students and staff at the Reference Desk, and assists the Head of Public Service in the coordination of the reference service and the management of the Reading Room. The Public Service Librarian is responsible for contributing to the achievement of Libraries' objectives and the fulfillment of the Libraries' strategic plan.


  • Assist users with complex research-related questions at the Reference Desk, via telephone, and through QuestionPoint and email using specialized knowledge of both print and online reference sources in Pacific Northwest history and specialized collections.
  • Develop and implement standards, policies, and procedures for Special Collections reference; and process improvements for researchers and staff.
  • Serve as the Registrar for the unit, coordinating exhibit loans and other checkouts.
  • Select new local history monographs and related resources for addition to the collection, and coordinate processing of those materials.
  • Conduct classes and orientations and participate in other outreach activities to promote and facilitate use of Special Collections.
  • Edit and maintain Special Collections public web page and Staffweb pages.
  • Coordinate Special Collections social media presence.
  • May assist in contacting prospective donors and negotiating transfer and disposition of collections and deeds of gift.
  • Develop and maintain relations with a variety of clientele, including local and regional historians.
  • Maintain an awareness of current developments of digital information technologies and their uses in special collections. Participate in the development of digital collections.
  • Prepare grant proposals, reports, studies or surveys as required.
  • Familiar with and understands the Libraries' Personal Communication Responsibility Guidelines.
  • Assume other responsibilities as assigned; perform other duties as required.




  • Graduate degree from a program accredited by the American Library Association or an equivalent graduate library/information studies degree.
  • Knowledge of history and current issues in public service in special collections.
  • Demonstrated commitment to diversity and understanding of the contributions a diverse workforce brings to the workplace.
  • Minimum one-year of experience working in special collections, or an archival setting.
  • Knowledge of techniques for local history research and genealogy reference.
  • Demonstrated public service experience.
  • Strong written, verbal, and interpersonal communication skills including demonstrated ability to work with staff and users.
  • Ability to work creatively in a rapidly changing complex environment and to set priorities.
  • Ability to work independently, communicate effectively, and work as part of a team.



  • Degree in a field related to Pacific Northwest, Western American, or public history.
  • Knowledge of the history of the Pacific Northwest.
  • Experience documenting procedures and policies.
  • Knowledge of research techniques for local history.
  • Familiarity with Microsoft Office, ArchivesSpace, and database management software.
  • Exhibit design or curation experience.
  • Experience with creating and maintaining a professional social media presence.



$50,000 minimum. Starting salary commensurate with qualifications and background.



Position will be at rank of Assistant Librarian or Sr. Assistant Librarian, depending on qualifications and background.



Librarians are academic personnel and participate in the University of Washington Retirement Plan on a matching basis. Vacation is accrued at the rate of 26 working days per year; sick leave at the rate of 12 working days per year. No state or local income tax.



To apply for this position, please submit the following information as a single PDF document to

  • Cover letter (addressed to Laura Lillard, Director, Libraries Human Resources)
  • Curriculum vitae or resume (include a telephone number, mailing address, email address and salary requirements)
  • List of three references who are knowledgeable of your qualifications for this position, one of which must be your current supervisor (include telephone numbers, mailing addresses, and email addresses)
  • Please use "Librarian Application: Public Service Librarian" in the subject heading.
  • Please submit all components in a single, multi-page PDF document. All submissions will be maintained in a secure, password protected online file space during the course of the search. Campus constituents may have access to some material, including CVs.



To ensure consideration, applications should be received no later than 5:00 pm, Friday, February 3, 2018..

University of Washington Libraries Home Page is


University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.


In compliance with the Immigration Reform and Control Act of 1986, the University is required to verify and document the citizenship or employment authorization of each new employee. 


For questions about this position, or questions regarding potential disability accommodations, please contact Laura Lillard at

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Public Services Librarian, Newton Free Library, Newton, MA

Position Title:  Public Services Librarian/Part Time

Department: Library     

Location: 330 Homer Street

Salary:  Monday- Saturday: $24.62/hour; Sundays: $36.93/hour             

Grade: Non-union 

Department Head: Philip E. McNulty, Director

Closing Date:  open until filled


The Newton Free Library is the busiest single library location in Massachusetts and delivers a wide array of services and programming to the Newton Community. The Public Services Department is seeking a customer service oriented team member to assist patrons with their varied information needs.


Answers reference questions in person, on the telephone, via email and real time. Enthusiastically instructs patrons in the use of all library resources and provides readers advisory service. Participates in department activities including class instruction and programming, keeps current with developing technology and Web 2.0 tools as they relate to reference and public service, updates and contributes to LibGuides, works on projects and other duties as assigned.


Hours:  Regular weekday/evening shift(s); additional on-call weekday, evening and weekend hours.


Qualifications: M.L.S. from an accredited library school, proficiency in automated systems, database and Internet searching and MS Office products. Familiar with LibGuides, social media and developing technology. Strong customer service skills; reference experience; demonstrated ability to work successfully in a team setting; work positively with a diverse constituency and willingness to work on-call hours.

Individuals interested in the above position should submit a completed application, resume and cover letter addressed to Philip McNulty, Library Director, using the City of Newton's online application process at

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Library Assistant, Reuben Hoar Library, Littleton, MA

The Town of Littleton is seeking qualified applicants for a part time (average of 6 hours/week) non-benefit eligible position as Library Assistant at the Reuben Hoar Library. The library assistant will work under the direct supervision of a Senior Librarian. Responsibilities include providing direct service to patrons at the circulation desk inlcuding data entry, patron assistance, and circulation delivery via the integrated library system. Additionally, the Library Assistant is responsible for shelving library materials and provides initial directional and informational asisstance to patrons.

The successful applicant will have a high school diploma or equivalent and be computer proficient. Excellent customer service and communication skills a must. Ability to file alphabetically and numerically. Physical ability to regularly lift materials weighing up public library operations and functions and reading helpful. Starting salary: $16.41-$17.57/hour commensurate with experience. 

To apply, please submit resume or application and cover letter by November 15th, 2017, to Ann Essman, Human Resources Administrator, Town of LIttleton, 37 Shattuck Street, Littleton, MA or The Town of Littleton is an EOE.

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Public Services Assistant, BiblioTemps, Dartmouth, MA

Location: UMass School of Law- Dartmouth

Start date: 10/30/17

End date: 1/19/18

Schedule: 37.5 hrs/wk: Mon & Tues 1-9; W,Th,F 9-5

Pay rate: TBD

CORI requirements: required

Attend to the functions of a combined reference/circulation department in an academic law library. Must interact with law faculty, students, staff, members of the bar, and the public. Experience with interlibrary loan is desirable. Familiarity with sources of law, legal institutions, legal publishing and databases is preferred. Service oriented with excellent customer skills. Familiarity with common office software, including the Microsoft Office Suite, Word, Excel, and OCLC. Ability to learn Alma-Primo. Ability to learn Westlaw and Lexis. Familiarity with common office printers and scanners. Ability to lift 25 pounds. Able to communicate orally and in writing. Ability to shelve items at floor to 6 foot heights. Able to stand or sit for extended periods.

Email your resume and contact information for 3 references to Shelah Coullard, Bibliotemps Manager at 
Online Application Address: 

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