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Licensed Social Worker- Benjamin Franklin Institute of Technology

As a thriving, student-centered college with graduation rates double the national two-year college average and triple the Massachusetts two-year college average, Benjamin Franklin Institute of Technology seeks an innovative and highly motivated licensed Social Worker/Student Success Coach that will be passionate advocates for students and will actively lead and contribute to institution-wide efforts to further improve graduation and retention rates of our student body, particularly those from the Boston neighborhoods of Dorchester, Roxbury, and Mattapan. The incumbent will manage a caseload of approximately 75 students and oversee an advising cluster consisting of approximately 25% of the college's student body by providing academic, social, and personal support. The Social Worker/Success Coach will also serve as a resource to other students that require case management and more intensive social support. The Social Worker/Student Success Coach will have a dual report to both the Director of Student Success and the Dean of Student Services. 

Essential Functions:

1. Coaching and advising

  • a. Work as a hands-on advisor, mentor, and coach to a caseload of advisees, instilling a sense of excitement regarding student success, retention, and graduation.
  • b. Assist students with the challenges of balancing academic life with external commitments and situations that may interfere with their ability to be successful students.
  • c. Provide additional support and programming for students that are not maintaining satisfactory academic progress.

2. Counseling

  • a. Provide counseling, life coaching, and crisis management to students with issues or of concern.
  • b. Coordinates internal and external student services to facilitate an effective plan for students.
  • c. Provide mental health assessments to support a student's ability to remain in or return to college.
  • d. Provide on-call psychological services to address students' mental health issues.
  • e. Provide programming for students that focus on positive health and wellness.

3. Coordinating activities to enhance student success

  • a. Promote academic success by continually monitoring student progress throughout the semester. Work with students and faculty to ensure that individual advisees are engaged with the college and are maintaining satisfactory academic progress.
  • b. Assist students through the registration and re-enrollment process each semester ensuring that they are working to resolve any holds on their accounts, including, but not limited to student accounts, financial aid, immunizations, admissions, and registration holds.
  • c. Provide oversight and support of an advising cluster consisting of approximately 25% of the student body and approximately eight faculty and staff advisors each with caseloads of between 3 and 15 advisees.

4. Other duties as assigned

Required Qualifications:

  1. A minimum of a master's degree in social work (MSW) and LICSW or a related license is required. 
  2. Experience working with and a demonstrated sensitivity to understanding the needs and concerns of a diverse urban student population, many of whom are first generation college students, is essential to the incumbent's success.
  3. Excellent spoken and written communication skills and strong presentation skills with demonstrated ability to develop interpersonal and organizational relationships.
  4. Self-motivation with the ability to work in a fast paced environment, the ability to multi-task, and the ability to pay special attention to detail.
  5. Knowledge of Microsoft Office, student information systems, database administration, Internet, social networking, and email and the ability to utilize and train colleagues on new software and other technology as needed.
  6. Sense of humor.

Preferred Qualifications:

  1. Background in secondary education, higher education administration, social work, counseling, or special education.
  2. One-to-three years of successful experience employed in an advising or student success capacity.
  3. Understanding of and experience working with students with documented learning disabilities.
  4. Knowledge of the enrollment process including applying for federal financial aid and affordability.
  5. Fluency in a second language, particularly Spanish, Cape Verdean Creole, Haitian Creole, Vietnamese, Mandarin or Cantonese.

Application Process:

Application materials including a cover letter, resume, and professional references should be sent via email to Michael Bosco, Dean of Student Services, at mbosco@bfit.edu. The review of applications will begin immediately and continue until a successful candidate is hired. The anticipated start date for this position is August 15, 2015.

Benjamin Franklin Institute of Technology is an Equal Opportunity Employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. The college annually publishes a campus safety report that can be accessed online at http://www.bfit.edu/thecollege/campus-safety-/campus-security-report