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Resident Services Coordinator/Group Services - Jewish Community Housing For The Elderly

The Resident/Group Services Coordinator has primary responsibility for sourcing, creating and implementing group programs and activities for all residents at Golda Meir House, meeting the strategic plan initiatives of Life Long Learning, Inter-Cultural Understanding, and Village Center. Collaborates and coordinates with other JCHE RSCs, JCHE Fitness & Wellness Director and the JCHE Intergeneration Programs Director. Working in conjunction with the Resident Services Administrator, s/he will also provide individual residents with support for accessing social services; assist in resolving related problems, and follow-up on resident situations as determined by the Resident Services Administrator. 

 

Qualifications:

  • Baccalaureate or Masters Degree, with concentration in social work, gerontology, psychology or communications. MSW preferred.
  • Experience working with older adults in senior living or human services organization. 
  • Working knowledge of Federal and State entitlement programs, local area community services for elderly and disabled.
  • High level of computer literacy, including Microsoft Office products, database software, presentation software, interface with visual and audio equipment and internet.
  • Understanding of healthy aging process and dementia.

Personal Abilities and Attributes:

Must have excellent communication skills, both spoken and written. Strong interpersonal skills are also essential to be able to build relationships with residents, generate interest and participation in the community activities and events. Must enjoy working with older adults, and demonstrate an understanding of and interest in working with multi-cultural groups. Must be able to work independently as well as collaborate and communicate effectively with other staff both at Golda Meir House and across JCHE. Professional demeanor, personal warmth, intellectual curiosity and comfortable with speaking in front of large groups are important for success in this position. Physical stamina- ability to be on your feet for several hours at a time is important.

Responsibilities:

  • Source, create, schedule, supervise, lead and promote group programs for all resident groups at Golda Meir House; 
  • Network to identify speakers, performers and others to provide a variety of educational, cultural, entertainment and social programs. 
  • Collaborate with peers in other JCHE communities, as well as venues or organizations in the general community.
  • Collaborate and coordinate with JCHE Fitness & Wellness Director and JCHE Inter-Generation Program Director on programs at Golda to support all aspects of wellbeing for our residents.
  • Publish notices and weekly calendars for programs and activities (including use of JCHE Van for shopping and other trips).
  • With personal enthusiasm and relationship building, promote resident participation.
  • Plan and organize large scale annual events including but not limited to: Passover Seder, Rosh Hashanah luncheon, Holiday party, Candidates night, Chinese New Year, Victory Day party, etc.
  • Empower and support residents to run programs, ensuring adherence to JCHE & Golda Meir House policies.
  • Work as member of core staff; understanding inter-dependency with other functions (Management, Maintenance, Compliance, Dining Services, etc.), proactively partner as needed to ensure smooth operation of Golda Meir House.
  • Work in conjunction with Resident Services Administrator to identify and meet residents' needs; follow-up as needed. Document all significant contacts with residents, social service providers, and families. Participate in filing required HUD reports.
  • Respond to resident emergency calls with other staff.
  • Assist in recruiting and supervising in-house volunteers for program and building responsibilities.
  • Work with Residents' Forum, support variety of resident committees.
  • Maintain calendar for common space usage and room reservations. 
  • Publish and post notices for all 3 resident language groups regarding resident meetings, building operations issues that impact residents (coordinating with Maintenance Supervisor). Ensure that all bulletin boards, front desk notices are visually well organized and up-to-date. 
  • Meet regularly with Executive Director to ensure flow of communication regarding residents' needs, program planning, meetings and related administrative tasks.
  • Other duties as assigned by Resident Services Administrator &/or Executive Director.

Resume and a cover letter should be sent to hrjobs@jche.org