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Bilingual HAC Housing Case Manager

FamilyAid Boston is hiring a Bilingual HAC Housing Case Manager.

The Housing Case Manger will work together with an employment specialist and other team members to rapidly re-house and maintain families in housing, and support them in the process of becoming economically self-sufficient. The Case Manager will carry a caseload of 15-20 families at a time, each of whom is enrolled in the program for 12-24 months. As a team member they will also do outreach to city and state agencies that serve homeless families and will work with staff of those agencies to identify, screen, and assess families eligible for the program.

Duties & Responsibilities:
• Meet with all referred families at intake to assess housing needs, address immediate needs, and involve other providers as appropriate for crisis stabilization.
• Work as a team member to develop an individual housing and stabilization plan Individual Housing Service Plan (IHSP) that addresses immediate barriers to housing, potential for income generation, and other service areas to best meet family's needs.
• Conduct home visits to support and assist families in implementing their stabilization plan (IHSP).
• Assist with housing mediation with landlords
• Ensure check requests have all the necessary document and get to the finance department on time on a timely basis to ensure landlords are paid promptly
• Implement the program's outreach strategy to include creating alerts, announcements, and information about the program throughout the homeless provider and prevention networks regarding eligibility and openings
• Provide advocacy for basic needs and other main stream benefits including food, medical care, etc.
• Assist family with all aspects of managing tenancy, including collaboration with landlords. Provide advocacy, consumer education, and crisis management when necessary to prevent housing disruption.
• Help family establish residential stability and strengthen connections to the neighborhood, schools, medical providers, employment services, and other resources as needed.
• Accompany family to housing interviews and appointments as needed.
• Connect with area landlords, housing authorities, and management companies to develop housing resources for families.
• Monitor client progress and complete regular documentation and reporting.
5/16/17
• Develop liaisons with landlords and their representatives and other service agencies working with clients.
• Implement the program's outreach strategy to include creating alerts, announcements, and information about the program throughout the homeless provider and prevention networks regarding eligibility and openings.
• Participate in all staff, team and clinical meetings.
• Participate in supervision and professional development.
• Assume other responsibilities as requested by supervisor.

Qualifications:
• BA with 5 or more years of experience in social services.
• Bilingual, Spanish preferred
• Previous human service experience and a strong interest in working with homeless families.
• Ability to work with families/individuals from diverse social, cultural and ethnic backgrounds in a culturally sensitive, team oriented, and strength based approach.
• Demonstrated ability to work in office, field-based, and community based settings with a diverse, homeless population.

If interested please email Marc Hitchcock at hr@familyaidboston.org